TOTAL LOSS
Is the customer required to sign the title when settling a total loss claim?
YES
258
What websites are police reports available to be ordered?
CRIS & Lexis Nexis
Can total loss paperwork be mailed to a PO BOX?
What year did FLO make her Debut?
2008
Can a request for a motor vehicle report be made without the party's DL?
NO
What office has the most Admin?
Houston West - 11
What day is admin professional day?
April 24th
What document must a file owner upload to EFF prior to TDE appointment?
Total loss generator
Who is the CEO of Progressive?
Tricia Griffith
Where can a file owner find the total loss generator prior to uploading to EFF?
Share point salvage
Which two offices have the least admin?
Lubbock / Mesquite
What is the name of the task type in PD suite to set up admin TL assist?
Greet Misc
What information is the customer responsible for completing at TDE appointment on their title?
Signature, Date, Mileage
How many Progressive Claims offices are there in Texas?
13
When is an affidavit of heirship required?
When the owner is deceased
How many admin are there in the state of TX?
77
Are all admins notaries?
YES
What total loss form is required to be notarized?
Affidavit of Heirship
What year did Progressive County Mutual Insurance Company start?
1937
What documents are collected from the customer at an in person TDE visit with a lienholder?
Drivers License, Signed POA, ( vehicle keys )
Who is the TX admin manager?
Coral Mitsuko-Handel
When a customer signs their title incorrectly, what document is used to correct it?
Statement of fact
What information must be included with an Intellirouter request behind the claim number for Medicals to Mitchells?
Feature Number
What are Progressive's five core values?
Integrity, Golden Rule, Objectives, Excellence, Profit