Goes beyond the data collected in the provider’s office and includes a more comprehensive patient history designed to be shared among all providers involved in a patient’s care
What is an electronic health record
100
A process of determining the level of urgency of each incoming telephone call
What is telephone triage
100
A piece of equipment that is used repeatedly, such as a telephone or exam table
What is a durable item
100
A listing of diseases, conditions and symptoms and the codes used to bill for them
What is the International Classification of Diseases (ICD)
100
A system of scheduling in which the patient arrives when they wish and is seen on a first come first served basis
What is open-hours scheduling
200
Contains the standard medical and clinical data gathered in one provider’s office
What is an electronic medical record
200
Good manners
What is etiquette
200
An item that is used up and must be restocked
What is an expendable item
200
A listing of services performed by healthcare professonals and the codes use to bill for them.
What is Current Procedural Terminology (CPT)
200
A system of scheduling in which all patients arrive at specific times
What is time-specified scheduling
300
An approach to medical records documentation that documents information in a specific order
What is a SOAP note
300
Clear and distinct speaking
What is enunciation
300
Stationary, forms, pens, appointment cards and pens are this type of supply
What is administrative
300
The group that determines what goes in to the ICD
What is the World Health Organization (WHO)
300
A patient who has seen the physician within the past 3 years
What is established patient
400
A subjective, or internal, condition felt by a patient that generally cannot be seen or felt by the doctor or measured by instruments.
What is a symptom
400
Most phone calls in a physician's office come from this source
What is the patient
400
Alcohol swabs, gauze pads, tongue depressors and needles are this type of supply
What is clinical
400
A number added to the CPT code used to alter the procedure or add additional information
What is a modifier
400
A system of scheduling in which all the patients being seen in an hour are booked at the top of the hour and seen in the order of their arrival
What is wave scheduling
500
An objective or external factor that can be seen or felt by the physician or measured by an instrument.
What is a sign
500
Saying words correctly
What is pronunciation
500
A list of all the supplies used in the medical office and and quantities on hand.
What is an inventory
500
Billing procedures at a higher level than provided for by documentation
What is up-coding
500
Unfavorable way of booking more than one appointment at the same time