Job Responsibilities
Tutors must check these two platforms daily to stay informed of appointments and other communication.
What are TutorTrac and UTA Email.
In-person students much use this tool when arriving and leaving drop-in tutoring.
What is the kiosk?
All appointments must be scheduled through this platform.
What is TutorTrac?
Tutors should write down these two pieces of information when someone comes to drop-in tutoring.
What are their full name and ID number (if possible)?
Tutors should wait 15 minutes and attempt to do this when a tutee is not on time to an appointment.
Attempt to reach the student.
This must be submitted after every tutoring session to track attendance and session details.
What is the attendance form?
At every in person session, you should be wearing this.
What is your nametag?
Tutors must provide this many hours of availability on TutorTrac.
What is 10 hours?
Drop-in tutoring gives students this opportunity.
What is the opportunity to get immediate assistance with a question or task both in-person and online?
Tutoring appointments will be this long.
What is 1 hour?
You must attend staff meetings this many times throughout the semester.
What is 3 times?
Tutors should never directly help a student with this.
What is homework or assignments?
If you need to change your schedule, you should give at least this much notice.
What is one week?
The drop-in tables are located here.
What is behind the booths in the tutoring center?
When someone schedules an appointment with you, you should do this within 12 hours.
What is follow-up via email?
In order to receive a paycheck, tutors must clock in and out and acknowledge time in this system.
What is TCP?
You must enable this feature when recording online tutoring sessions.
What is transcription?
Drop-in shifts are this color in TutorTrac.
What is blue?
This many hours should be dedicated to drop-in tutoring.
What is 4 hours?
When reaching out about an online appointment, you should include this in your email.
What is your static Teams link?
Instead of re-teaching or over-assisting, tutors should focus on these strategies to help students learn.
What is asking critical questions and explaining concepts?
If a student asks for help in a course you're unfamiliar with during a drop-in shift, you should do this.
What is guide them as best as you can and recommend they submit a Tutoring Request Form?
Scheduled appointments are this color in TutorTrac.
What is yellow?
At the end of each drop-in shift you must do these three things.
What are clock-out of TCP, close your Teams meeting, and return the table signs to the One Desk?
If a tutee has back-to-back appointments, they must do this.