Protect Your Money
This division of the Palm Beach County Public Safety Department is where consumer concerns meet consumer protection.
What is the Division of Consumer Affairs?
What is where I can search for licensed companies, look up business complaint information, tow drivers, vehicle for hire drivers and file a complaint. . .and more!
Consent and non-consent private property impounds are two types of this.
What are the two types of towing services offered in Palm Beach County?
$10,000
What is the fee for a new vehicle for hire business license?
More than $1 million dollars and growing since 2016!
What is the amount of money recovered for consumers under the Consumer Affairs Ordinance?
Towing, Vehicle for Hire, Moving and Storage, & Business Information Reports.
What are some of the areas where Consumer Affairs can serve as a resource for consumers?
This list of all services a mover will perform should also show the dates your household goods will be picked up and delivered.
What is the order for service?
Regulation of this ordinance focuses on shuttles, taxis, black car services, and non-medical transportation
What is the Vehicle for Hire Ordinance?
Southeast Florida Consumer Protection Consortium
What is the alliance of Palm Beach, Broward and Miami-Dade counties that share information to protect members of the public?
Poor workmanship, help obtaining a refund, landlord/tenant issues & failure to deliver items ordered in store or online are just a fraction of these types of issues these professionals deal with.
What are four of the numerous ways the team at Consumer Affairs helps Palm Beach County residents?
30 minutes
What is the allotted time a non-consent tow truck company has to notify law enforcement of a towed vehicle or vessel?
Since 2014, $716,500 in revenue was created from these three areas.
What are the $10k fee, the $500 change fee, and the $500 name change fee?
Palm Beach County Economic Crimes Unit
What is an organization founded in 1985 that collaborates with law enforcement (including the FBI), financial institutions, and local businesses to identify, investigate, and prosecute economic crime in South Florida.
DAILY DOUBLE
Home Caregiver badges and Adult Entertainer Identification badges.
What are two program areas of Consumer Affairs that were preempted by the state due to Florida Statute 163.211? With your help, and the help of our legislative team, we hope the legislature will consider updating the statute to allow for this vial public service to be reinstated.
DAILY DOUBLE
6 compliance investigators
5 customer service support personnel
1 manager
1 administrative assistant
1 fiscal specialist
1 director
What is the exceptional team of professionals who serve as an invaluable resource for the county administrator when he needs historical information or information disseminated to the public?
Going to the airport requires an additional $50
What is the cost of the airport decal fee?
You learned via text that you won $750. All you need to do is click the link to receive it.
What is a phishing scam? Don't click (and the county does this all the time. . .be careful)
Public Outreach and Community Engagement
What are ways that the consumer affairs team partners with the community and other county departments to share vital consumer protection information.
Your car was towed. You were charged an exorbitant amount of money.
What is contact Consumer Affairs and our towing investigators can review your issue and provide guidance to ensure you were charged correctly?
A service of the Palm Beach Board of County Commissioners serving consumers and businesses since 1972.
What is the Consumer Affairs Division?