Tours
Communication
Outreach
Evaluation
Customer Service
100

What is the correct way to book at tour?

What is: Signing up online.

100

What do you do when you find an error on the website?

What is: Email Veronica immediately! 

100

What are Sac State's most popular majors? 

What is: Nursing, Business, Criminal Justice. 

100

What is the min GPA a student can have to get in as a FTF? 

What is: 2.0 

100

What is the appropriate way to answer the phone? 

What is: Department name, your name, how may I help you? 

200

What is the length of a tour?

What is: 1 hour.

200

What is the main mode of email communication for Admissions and Outreach? 

What is: Hobsons. 

200

What was the average gpa for FTF in Fall 2017?

What is: 3.25 gpa

200

What does EI stand for?

What is: Eligibility Index.

200

What is the three step process for a major change? 

What is: Fill out the form, take it to the department office for authorized signature, return to One Stop. 

300

What is the main purpose of a campus tour? 

What is: To showcase the campus; To convince a student to attend Sac State; Talk about the programs, student services, activities, and opportunities we have to offer. 

300

What website page has the most visits on the Sacramento State website? 

What is: Admissions and Outreach.

300

What is the number of counties that Sac State serves? 

What is: 10 counties. 

300

What is the Golden 4?

What is: Oral Communication, Written Communication, Critical Thinking, and Math.

300

What attitude should you have when speaking to an angry parent/student on the phone? 

What is: Remain calm and stick to university procedures. 

400

What do we provide for K-4th tours on campus? 

What is: Self guided tour books and activities 

400

What A&O teams does the Communications team support? 

What is: All Teams including: Outreach, Evaluation, and tours. 

400

What is the process for a student submitting an appeal? 

What is: Fill out the online form, send to admissions office, wait 2-4 weeks for response. 

400

What is the formula for going from Quarter to Semester units? 

What is: number of quarter units x 1.5=

400

What is the correct procedure when receiving official transcripts? 

What is: Stamp it as official, write the student id at the top, send it up to imaging by placing in box. 

500

What is the max amount of registrants for perspective student tours? 

What is: 30.

500

What is the three step process for graphic design request?

What is: Email Veronica; Meet with Diego; Edit design.

500

What are five student support programs on campus? 

What is: Name 5 

500

What is the SAT EI formula? 

What is: SAT + (800 x GPA) 

500

What does WUE stand for? 

What is: Western Undergraduate Exchange.