About NAU
What year was NAU founded?
National American University was founded in 1941
What is the cost per credit hour for an undergraduate Military student?
$166.66
What "progress code" should a lead be in, who states they are interested but wants a call back tonight?
Prospect
What is it called when we let the student do must of the talking during their initial interview?
80/20
What are the basic enrollment requirements for most of our programs at NAU?
What is the name of the collaborative support system we provide for students?
Graduation Teams
What kind of tuition reduction do Undergrad Alumni students receive?
10%
When interviewing a student, we should spend the most time in this area of the Enrollment Call Guide.
Motivation and Goals
You are working with a student by the name of Samantha Walker. She is interest in the AAS in Accounting. She asks for a course outlline or a status sheet. What site do you need to go to in order to meet her request?
MY NAU
Who is NAU's President/CEO?
Dr. Ronald Shape
At what point do we start charging students for their courses?
After they attend past Day 8 of classes
Where do students go to take their English Placement Activity?
Desire2Learn( D2L)
How often do we start classes and how long do our classes run?
We start classes every month (typically the first Monday of the month). Classes are 11 weeks in length.
Who is NAU accredited by?
The Higher Learning Commission
Joe is bringing in 67.5 transfer credit hours into his Bachelor's Degree in Criminal Justice. What is his tuition rate per credit hour?
$333.00
What is RingCentral?
Phone system, internal communication tool
When is the best time to ask a student for a referral?
There are several opportunities throughout the conversation to ask for a referral. Some most common places would be when they discuss their support system ( friends, family etc), or when we have build value with the student.
MT1050 is the name of what class and which programs would students take this class in?
Business, Management, Accounting, IT
Name NAU's 5 core values.
Integrity
Accountability
Pursuit of Excellence
Courage to Act
Innovation
List all ways a student can pay for their schooling?
Grants & Loans
Scholarships
Cash
CTA
MTA
VA
We recommend students spend _______ hours a day per each class.
1-2 hours
Why do we ask students about their fit for online classes?
We are 100% online.
Learn more about their computer skills, check on their technological setup (ensure they have a reliable computer and internet
Discuss their plan for time management.
How long would it take a student to complete one of our certificate programs?
6-12 months