CampusNexus
Basic Terminology
Record Management
Communicating in Web Client
100
There are _____ applications that make up CampusNexus Solution.
What is three?
100
Helps you navigate to the contact and communication
What is Tile?
100
Is a window with one or more panes of information to help you work with students.
What is Workspace?
100
Is a type of record in CampusNexus CRM that stores media messages
What is an interaction?
200
Also known as the middle tier and is a layer used to communicate with other tiers
What is Application Tier?
200
Graphic shortcut to common operations, and is found at the top right of the window.
What is Icon?
200
Best practice when trying to merge two records
What is a unique identifier
200
SMS messages in CRM are limited to
What is 160 characters
300
Provides a unified software and data model
What is CampusNexus?
300
Menu at the top of the window
What is toolbar?
300
Individual file identified by its own ID.
What is a record
300
When sending batch text messages, the recipients are separated by
What is a comma?
400
An event driven architecture commonly called "n-tier architecture" where "n" means
What is any number of tiers?
400
Abbreviation for Online Transaction Processing and Operational Data store
What is OLTP?
400
A way to add a prospective student or person off campus or at a recruitment fair.
What is Kiosk Mode?
400
All messages and status changes with the interaction are logged on
What is communication info pane?
500
Allows constituents to participate in key processes while affording self-service capability to manage data
What is Portal?
500
Discrete tasks based on business processes and requirements.
What is Workflow?
500
Fields with a person icon display
What is a list of individual users?
500
Workflow with multiple with multiple steps
What is Campaign