History
Our hospital is named after this person
This many identifiers need to be used to (minimally) verify a patient
What is two?
Black-metal Rocker
Who is Dr. Michael Beaulieu, CMO?
To be the provider of choice to the communities we serve
RTE
What is Real Time Eligibility?
HNJH opened this clinic in May 2022
What is the Eckerman Health Clinic?
Elements contain patient name, date of birth, address, and phone number
What are Patient Demographics?
Years that Hunter Nostrant has been our CEO
What is four?
Behavior expectations for all staff at HNJH
Right side of the Patient Registration screen
What is the checklist?
HNJH Christmas Party was held here until the roof caved in during the winter of 2020
What is the Elks Club?
Person financially responsible for payment
What is a guarantor?
Number of conference rooms in the C-Suite
What is two?
Please; Thank you; I apologize; Let me take you there; I will give you another update in 15 minutes;
Thank you for waiting; How can I help;
What are examples of Words that Work?
Left side of the Patient Registration screen
What is the story board?
HNJH established this year
What is 1965?
Used to determine if Medicare should be the primary payer
What is the MSPQ (Medicare Secondary Payer Questionnaire)?
Kansas City Chiefs fan
Who is Emily Emery-Shea, CFO?
Communicate and be responsive; Be on time for meetings; Celebrate wins; Use the 10 & 5 rule; If you see trash, pick it up
What are some of our Team Member Non-Negotiables?
Look up a patient here
What is Patient Station and Appointment Desk?
First Newberry hospital established in 1923
Perry & Spinks
The patient must sign this "pop up" form when Medicare won't pay for a test
What is an ABN (Advance Beneficiary Notification)?
New Mexico Lefty
Who is Michele Peterson, CNO?
Keeping the patient at the center of everything we do - every patient - every time
What is our Mission?
Go here to check for pre-admit and post-admit issues
What are Work Queues?