Soft Skills
What do you do if a customer asks you a question and you can't answer it?
find someone who can answer the question (another co-worker, manager/supervisor)
four-year degree
Bachelors
A physical, chemical or emotional factor that causes bodily or mental tension.
What is called stress
What should you do if you see someone trying to steal something?
Report to management.
What can you list under prior experience?
past jobs or volunteer activities or training experiences
Being punctual
What is having good time mgmt. skills?
On the job training and learning a trade.
What is a trade school?
True or False: Your body goes through physical changes to prepare you to react and handle the pressure of the moment.
True
Name a job search site?
indeed.com, kellyservices.com, oet.ky.gov, careerbuilder.com, Masiello Employment.
Why do applications ask for your work history?
to find out what skills you have and how much experience you have
Being able to come up with unique solutions or alternatives, think outside the box.
What is creative thinking?
What skills would be required to be a cashier?
honest, friendly, helpful, patient, good at counting money, be able to know where things are to inform customers
Are all of the listed common stress producers for teens true? 1. Failing an exam 2. Physical Appearance 3. The future 4. Situations that threaten self-esteem 5. Events in the past
All are true.
When should you arrive to an interview?
5-15 minutes early.
Who should you list as a reference?
teacher or any other adult who has seen your work and skills.
Unexpected issues inevitably arise.
What is problem-solving?
What skills would be required to be a cook?
able to cook, cut, have math skills
List three ways to help keep stress under control.
Any of the following answers are correct. - Don’t over schedule your life - Be realistic (Don’t try to be perfect because no one is perfect) - Get enough sleep - Set out time to relax - Live a healthy life; stay active and eat healthy
What are 2 questions you can expect to be asked at an interview?
Tell me about yourself? What are your strengths? What makes you qualified for the job? (answers vary)
Name 2 things that you have to put on an application.
name, date of birth, phone number, social security number, address, references
They are the interpersonal or “people” skills that help you to successfully interact with others in the workplace.
What is softskills?
What skills should you have to do stock or warehousing?
able to receive data, input data into computer systems, knowledgeable about inventory, how to package and ship
Without knowing the _____________it is hard to manage stress. a. Proper techniques b. Source of stress c. Correct breathing methods d. Cause of stress
What is Source of Stress
What are three questions you can ask the interviewer?
What type of attire does the job require, what are the duties of the job, answeres may vary
What skills have you learned from your specific training?
answers vary