Care Coordination
Enrollments
Timelines
Acronyms
Odd Little Things
100

How long do you have to respond to correspondence? 

48 business hours or 2 business days.

100
Is our intake team involved in age-out enrollments?

No! 

You need to be in communication with a children's CM.

100

How long do you have to input a log note? What is the exception?

5 business days!

Unless it is the last day of the month. 

100

IBSSP

Individual Behavioral Service and Support Plan

100

What is the State SLS plan year?

07/01/2023-06/30/2024 (Current) but July to June

200

What is Imagine!'s zoom etiquette? 

Cameras on and muted (when able)

200

What tool is best to use from the z drive to determine a client's start date?

Dates Calculator 

200

How soon can you hold an IP Meeting?

90 days prior to the end of the current plan.

200

NMT

Non-Medical Transportation 

200

What children's waiver does NOT bypass the DD waiver waitlist?

C-HCBS- they enroll onto SLS.

300

What are the most common documentation that we scan and keep copies of upon enrollment?

Birth Certificate

Social Security Card

Medicaid ID Card


300

What form is needed for enrollments onto a new waiver but not the annual IP?

PMIP
Professional Medical Information Page

300

How long is the 100.2 valid after the IP meeting, before it needs to be re-done?

10 business days!

300

HVMAT

Home and Vehicle Modifications and Assistive Technologies 

300

What folder in the z drive do we track PHI and PMIP's

CM BUSINESS SUPPORT

400

If you are going to be out of the office for more than for hours of the day what do you need to remember to turn on?

Email auto-replies

400

Age Outs- How many 803's should be completed when a child ages out and goes onto an adult waiver? 

2!

One, the children's CM will complete for ending one waiver.

Second, the adult CM will complete one for starting a new waiver.

400

How often do ROI's need to be updated?

Annually!

400

EPSDT

Early and Periodic Screening Diagnostic & Treatment

400

What are the important four types of contact, in regard to case notes?

Summary Report- Quarterly Contact- QMV's

Monitoring Contact- Uncscheduled- IR's 

Complaints

Complaint Follow-up


500

Where do alternative work schedules need to be stated?

In a CM's email signature 

500

In regards to transfers, who decides the client's start date?

The new CM! If the client is coming to Imagine! then you choose (with the help of the dates calc)! If the client is transferring out of Imagine! the new CM at the other agency will choose.

500

What are the 3 important dates for 803's?

Mail date- 11 days prior to the effective date of change.

The Effective Date- The day the change takes effect

When the client needs to respond by- 60 days from the MAIL date.

500

ICF-IID

Intermediate Care Facility for Individuals with Intellectual Disabilities

500

What items should be cookie cutter in each client's folder?

IP folder

Revision folder

Correction folder

IP Memo doc