Salesforce
The name of documents we can use to find answers to questions, steps on how to do a process, etc.
What is Knowledge Docs?
Two types of payment that can be used in OMS
What are a gift card and credit/debit card?
The status a case should be in before transferring to payment
What is pending response/in progress?
The amount of coupons we can merge at once
What is up to $20?
The system you must be logged in to before you can use CTI
Who we can provide information about an order to
What is only the person who placed the order?
The time frame for returning a part
What is 45 days?
What a negative SP point balance means
Macro used to cancel FDO orders
What is FDO Cancel?
The minimum $ amount for a UPS claim
What is $75?
The status a CX will be at after spending $500 in one year
What is Elite status?
Information needed to find transaction in APEX
What is part number/phone number?
What must be added when doing a price match with Rock Auto
What is shipping charge?