Error Definitions
Communication & Education
Programs & Organizations
Human & System Failures
Risk & Marketing
100

What is Medication error?

Any preventable mistake that may cause patient harm.

100

What is Medication education error?

When proper counseling or materials are not given.

100

What is Pharmacist Recovery Network (PRN)?

Helps pharmacists with impairment without losing license.

100

What is Human failure?

Error caused by an individual’s mistake.

100

What is Teratogenicity?

Drug with high potential to cause birth defects.

200

What is ADR (Adverse Drug Reaction)?

A harmful reaction caused by the drug itself.

200

What is SPEAK UP?

Encourages patients to ask questions about their care.

200

What is iPLEDGE program?

Monitors isotretinoin use to prevent birth defects.

200

What is Organizational failure?

Error caused by organizational rules or policies failing.

200

What is Product line extension?

Marketing strategy using same brand with different ingredients

300

What is Adverse drug error?

When an allergy or interaction warning was missed.

300

What is Incomplete information error?

When full patient information is missing.

300

What is Patient Safety and Quality Improvement (PSQI) Act?

Federal safety law promoting healthcare quality improvement.

300

What is Rushed error?

Error caused by rushing and not double-checking

300

What is Prescription Drug Monitoring Program (PDMP)?

State program tracking controlled substance dispensing

400

What is Capture error?

When focus shifts and the mistake goes unnoticed.

400

What is Tall man lettering?

Capital letters used to separate look-alike drug names.

400

What is Medication Errors Reporting Program (MERP)?

ISMP program that allows reporting medication errors directly.

400

What is Wrong formulation error?

Error when dosage form is not the correct interpretation

400

What is HAMMERS?

Tool from ISMP to evaluate high-alert medication risks

500

What is Documentation error?

When essential information is not properly recorded.

500

What is Root-cause analysis?

Process used to find the main cause of an error.

500

What is RxPatrol?

Collaborative system tracking pharmacy theft information.

500

What is Wrong time error?

Error when medication is given 30+ minutes too early or late.

500

What are Accountable Care Organizations (ACOs)?

Groups of providers working together to improve outcomes.