Leadership and Power
Which leadership theory focuses on a leader's ability to inspire and motivate followers?
Transformational Leadership
What ability helps someone understand and regulate their own feelings?
Self-regulation
What type of bargaining focuses on win-lose outcomes?
Distributive Bargaining
What type of structure uses multiple lines of reporting?
Matrix
What is the first step in the organizational change process?
Creating Dissatisfaction
Which style involves the leader transfers responsibility to team members?
Delegative
Which type of ability involves quickly comparing information?
Perceptual speed
What should you identify before starting a negotiation?
What does span of control refer to?
The number of employees a manager is responsible for.
Why do employees often resist change?
Fear of the unknown and disruption of routines.
What type of power comes from admiration and desire to emulate the leader?
Referent Power
What is the emotional intelligence component that refers to sensing others' feelings?
Empathy
Which negotiation strategy is used when parties seek mutual benefit?
Integrative Bargaining
Which structure has centralized decision-making and high formalization?
Mechanistic
What type of structure supports innovation and change?
What is the definition of leadership effectiveness?
The degree to which a leader’s actions result in goal achievement, commitment, and development
Which type of intelligence involves reasoning and problem solving?
Cognitive ability
What is the main focus during the preparation stage of negotiation?
Understanding your goals and the other party’s interests
Why might a company move from a functional to a product structure?
To focus more on individual product lines
What does it mean to 'refreeze' in change management?
Solidifying new behaviors as the norm
What does political skill help leaders do?
Understand others and use knowledge to influence them effectively.
Which test is used to assess general mental ability in workplace settings?
The Wonderlic test
What is a common source of conflict in organizations?
Incompatible goals or resource scarcity
What are the basic elements of organizational structure?
Work specialization, chain of command, span of control, centralization, formalization
How can a leader build commitment to change?
By creating a clear vision and involving employees