Registration
Permissions & Overloads
CRM Notes
Major Changes
WW Enrollment and At Risk Outreach
100

This hold may be removed after appropriate advising has occurred.

What is the RAH (Advisor Must Be Seen) Hold?

100

Permissions are typically used when students do not need immediate enrollment and this is generally available.

What are open seats?

100

This CRM category is used for registration meetings.

ERM – Registration Meeting

100

This report helps determine how completed coursework applies to a new degree.

What is a What-If Report?

100

Minimum GPA required for WW enrollment.

What is 2.25 CGPA?

200

This query identifies advisees and students with RAH holds.

What is ER_SR_ADVISORADVISEE_LIST_PGM4?

200

Minimum cumulative GPA required for a standard overload request.

What is 3.0 CGPA?

200

This CRM category is used when discussing a major change.

EMC – Major Change


200

Students should be referred to this office when discussing financial aid impacts of a major change.

What is Ernie Central?

200

Maximum number of WW credits a Daytona Beach student may complete.

What is 24 credits?

300

Students may conditionally register for Future Term 2 courses when this requirement is being completed in Future Term 1.

What is a prerequisite course?

300

A student wants 18 credits and meets all eligibility requirements. Who approves the request?

Who are Kim Smith or Mary Chilson?

300

This CRM category is used when discussing faculty alerts or U/UX grades.

EEW – Early Warning


300

This petition must be submitted during the same semester as the major change if the student wants certain courses forgiven.

What is a Grade Forgiveness Petition?

300

Name three situations that should trigger advisor outreach.

Any three:

  • Faculty Alerts
  • Inactivity Reports
  • D/F/I Grades
  • Low enrollment
  • Non-enrollment
  • Academic standing concerns
  • Registration issues
400

Advisors may use this Campus Solutions tool to administratively register eligible students into open classes.

What is Quick Enroll?

400

Name two situations where an advisor may override prerequisites.

  • Curriculum changes
  • Pending substitution
  • Transfer credit pending
  • Exam credit pending
  • Approved study abroad pathway
400

Name three items that should appear in a quality Registration Meeting note.

  • Courses discussed
  • Registration recommendations
  • Academic progress review
  • GPA/standing
  • Special circumstances
  • WW discussion
  • Prerequisite review
400

Name two student populations that require additional consultation before changing majors.

Any two:

  • International Students
  • Student Athletes
  • ROTC Students
  • GI Bill/Veteran Students
400

A student has a 2.2 GPA, wants a WW course, and has received faculty alerts. What should the advisor do?

  • Student is not eligible under WW policy.
  • Review alternative on-campus options.
  • Conduct at-risk outreach.
  • Discuss academic concerns.
  • Document actions in CRM.
  • Adjust schedule if needed.
500

Name three items advisors must review before a registration appointment.

  • Degree Program/Catalog Year
  • Degree Planner
  • Early Alerts/Midterm Grades
  • Academic Advising Report
  • CRM Notes
  • Course History
  • In-Progress Report
  • Knowledge Lake documentation
500

A student wants 19 credits. Explain the approval process.

Answer:

  • Student must meet overload eligibility.
  • Advisor submits request to Program Coordinator.
  • Program Coordinator approves.
  • Approval forwarded to Kim or Mary.
  • Enrollment limit adjusted.
  • CRM note completed.
500

Why are CRM notes considered critical documentation?

Because they:

  • Support intervention efforts
  • Track student concerns
  • Provide continuity between advisors
  • Are reviewed by multiple stakeholders
  • Create an official advising record
500

A student wants to add a Flight Minor. What are the eligibility requirements for consideration?

Eligibility requirements include:

  • Minimum 3.0 cumulative GPA
  • All Early Alerts must be satisfactory
  • 45 or fewer completed credit hours
  • Consideration of remaining degree requirements and prior flight training
500

An international student with a 2.8 GPA and 18 WW credits wants to take two additional WW courses in the Fall. What should the advisor verify before approving enrollment?

  • Student meets WW eligibility requirements (2.25 GPA, Sophomore standing).
  • Enrollment will not exceed the 24 WW credit limit.
  • International student online enrollment restrictions are met.
  • Document the review in a CRM note.