Come on in!
How do I remove a single member from a single Space that is part of the plan they are on?
You will need to either remove them from the plan as a whole OR move them to a plan that doesn't include that Space
I don't have any unlock options on the lessons under a specific section but the everything is still showing as locked, why?
Even if the lessons don't have unlock settings, this is probably because the section itself has unlock settings.
What domain provider do you recommend using to setup our custom domain?
Any of them but GoDaddy is the most common!
I am trying to change our Network Host to a Network member but cannot do so. Why?
Network Hosts don't need to be on plans so trying to downgrade them won't work. You instead need to remove them and have them re-join OR we can change this on our side for them
What photo does Murphy have on his wall?
I am inviting members to a paid Space but nothing is happening. Why?
Members need to be sent a direct share link to join a plan, using invites won't work unless you use "invite to plan"
I want lessons in my course to unlock based upon the number of days a member has been in the course. Is this possible?
Yes - you will need to use the x feature
I am changing from one custom domain to another custom domain. What will happen to the share links I sent?
All share links will no longer work.
I need to edit a Zoom event my Co-host created but cannot do so. Why?
You cannot edit an event of someone else's if they added their Zoom account.
What year did both Brennan and Josh get hired?
2022
March
(Member) I am on a free trial but want to change my plan from yearly to monthly. How do I make this change now?
You have to either wait until you are charged and then change billing intervals OR leave the Network and re-join on the intended billing date
I am a Space Moderator and cannot make this lesson visible. Why?
ITS A BUG! Space moderators can do this
How do I get the "www." to work when adding it to my custom domain?
You will need to create a 301 redirect
I am getting an error that reads "Zoom Authentication error: Invalid Token". What should I do next?
Unlink and relink your zoom account
What are the names of Chriselle's two cats?
Grape Juice and Home Fries
Are my videos going to be compressed if I upload them into a course?
We don’t compress videos, but our video provider will send the video in a quality that matches the user’s watching the video.
What event notifications do members receive for both virtual and in person events?
Members will automatically receive a reminder notification 10 minutes before a virtual Event is about to start. For Local Events, reminders are automatically sent 24 hours and 2 hours before the Event
How long has Paris been with their Partner?
10 years
The character limit for an article title is...
190
What is the minimum recommended size for an event Header?
1624 X 696