Systems & Services
This program helps with medical visits and prescriptions
What is Medicaid?
This document outlines a family's goals and agreed-upon services.
What is an action plan?
A family receives toys but lacks heat; this illustrates unmet ________ needs.
What is basic needs?
Sharing client information without consent violates this core principle.
What is confidentiality?
A red flag that a housing situation may be unsafe during winter.
What is a lack of utilities/heat?
A family is over income for SNAP but still food insecure; this local resource is often the fastest alternative
What are food banks/pantries
Families must usually sign these before services begin.
What is consent forms?
When holiday stress increases conflict, advocates prioritize this type of referral.
What is mental health or family counseling.
Accepting expensive gifts from families may violate this professional standard.
What are ethical boundaries?
Winter storms may delay this type of service
What is transportation?
This federal program provides emergency heating assistance but is often seasonally limited.
What is LIHEAP ?
Federal law that protects the privacy of student educational records.
What is FERPA?
A family misses multiple appointments in December ; the Advocate should first assess this.
What are barriers?
A dual relationship that can negatively impact the Advocate and participant relationship.
What is a conflict of interest?
A family experiencing homelessness may qualify for this school based support.
What is McKinney- Vento?
The term for helping families navigate systems without doing the work for them.
What is self advocacy?
This tracks progress and communication made with the participant.
What is case/ progress notes?
Advocates support families best by focusing on their____.
What are strengths?
Advocates should not share personal opinions about this as this may negatively impact client to advocate relationships .
What is politics?
What is religion?
What is the most recorded Christmas song of all time ?
What is "White Christmas"?
When multiple agencies serve one family, this process helps reduce duplication and service gaps
What is coordinated care?
The policy concept that ensures families are informed participants in their services.
What is informed consent?
The year that Home Alone was released.
What is 1990?
This Christmas song was originally a Thanksgiving song.
What is "Jingle Bells?"
The long term goal beyond crisis intervention.
What is sustainable stability?