Email etiquette 1
To carefully check the contents of the message before sending it. Read it, re-read it and use the spelling and grammar checker tool.
proof reading
When criminals hack your computer or network, lock you out, and demand a ransom to let you back in
Ransomeware
A phishing scam by text
smishing
The appropriate amount of time an email needs to be replied to
24 to 48 hours
Shortcut key to Copy data
Ctrl + C
Email to use for online shopping, social media and keeping in touch with friends and family
Personal email address
The time it takes to crack your password with 7 characters
1 minute
A fake account with the same name and photo as one of your real friends that will later try to scam you
social media scam
The main difference between sending a personal email and a business email
level of formality
What is the default extension for a workbook file (newer version)?
.xlsx
What does BCC stand for and when should you use it in an email?
Blind Carbon Copy. When you want to protect the privacy of recipients or when sending a mass email without revealing everyone’s email address
Security feature that should be installed to prevent data breach
Multi-factor authentication
What is a QR Code scam?
A sticker placed over a legitimate QR code, so that when you scan it, you will be directed to a fake site
What does CC stand for and when should you use it in an email?
Carbon Copy. You should use it to inform additional recipients who should be aware of the email’s content, but are not the primary addressees.
Shortcut key to move to the first cell of the workbook
Ctrl + Home
When should you avoid using ‘Reply All’ in an email thread, and why is it important to exercise caution with this feature?
You should avoid using ‘reply all’ when your response isn’t relevant to all recipients as it can lead to unnecessary email clutter. Caution is essential to prevent unintentional sharing of sensitive or confidential information.
The time it takes to crack your password with 12 characters
2000 years
The formal term of voice phishing
vishing
The term for the practice of sending the same email to a large group of recipients, often without their consent
email spam or email blasting
What is the excel function that returns the current date and time?
NOW