RKA
Phases
Advisor Website
Internal Names
Who to Contact
100

What can we have instead of a SSN?

any 9 digit code that isn't 1234... or 0000

100

Setting expectations of our role

Phase 1 

100

Finish the Phase: Block of ..... Overview

Business

100

part of educating the advisor with enrollments

OEC

100

to change any information in the project

PIM

200

What do we need from an authorized signer but not an admin contact?

Signatures

200

Asking for new business

Phase 3 

200

How to find more info on a certain fund on the page

clicking on the name

200

helping the trustee with PIF/Employee data file

PIM

200

to send out physical enrollment packets

OEC
300

What are the 5 things we need from trustees?

SSN, Sig, Name, Email, Phone #

300

Informing who the OEC is

Phase 2

300

What are 2 things we need for personalized enrollment and education materials

EAN/CN

300

Once the plan has gone live, who is in charge of the plan

CAR

300
To see the processor for a hard stop

JB/Business Opps

400

What can we take instead of having banking info?

Checks

400

Constant contact with external and internal team on updates

Phase 2

400

Where can we find documents we need on the website DURING the implementation process?

Forms page

400
To get our first actionable step started
RPS DS support
400

any question related to advisor website/DS

Nick Joyce/Sarah Bogan

500

What are the 4 investment rows on the Wilshire Addendum?

Balanced, Advantage, Fee Sensitive, Advance

500

Doing an Advisor Website Walkthrough

Phase 3

500
What is the name of button to submit a document

"view a document"

500

Who does: 

  • Plan Reviews
  • Investment Related Inquiries
  • Enrollment & Education Strategy

Relationship Manager

500

To see the PIM assignment for that day

Stephen/Stephanie