Commands
CBR
Potpourri
Archived Accounts
100

The first login command

What is L CGMFP@00?

100

This screen is used to view monthly credit bureau reporting.

What is LAQQ?

100

AF stands for..

What is Auto Finance/Automotive Finance?

100

AutoSuite accounts will be archived how many days past the closed date

What is 365 days?

200

The command to find per diem.

What is LAAI?

200

T/F We will remove one credit bureau marking as a customer courtesy.

What is False?

200

Proper term for "Magic Moneyland"

What is Suspense?

200

AF screen used to search an archived account with an account number

What is LAAR?

300

The command to view Auto Debit date.

What is LAN6?

300

This screen is used to see customer's delinquent payments and credit information

What is LAQ3?

300

The tab to click on the LAAI screen to retrieve per diem.

What is Rate and Date Information?

300

AF screen used to search and archived account with a SSN or VIN

What is LAAS?

400

The command to locate an account number with a customer number from DM.

What is LACA?

400

This screen is used to see if the CBR is in dispute.

What is LAN7?

400

The tab to select on LAN3 screen to retrieve prior year interest paid.

What is Interest, Rent, and Tax Information?

400

Call disposition to be selected when submitting a CRT on an archived account

What is DM Archived Account?

500

The command to view payoff quote history.

What is LAQH?

500

What the customer has to verbally agree to in order to remove a dispute.

What is "the customer is in full agreement with the way GM Financial is reporting the account."

500

The command to see total late fees paid.

What is LAF6?

500

The message that will appear in AF screens when the account is archived

What is "account not found"?