UNMATCHED Training
This is the name of the Brooks Sales Training Trainer.
Who is Dan Markin?
Culvers on 124th and Capitol.
Where was the location of the Lakeside Milwaukee dealership?
Built to Win
5 days
How long is a used truck hold valid before the Used Truck Department can remove it?
The interest rate on the International payment program.
What is 0%?
Investigate, Meet, Probe, Apply, Convince, Tie-It-Up
What is IMPACT selling?
COE
What is the acronym for the on International cab over engine?
Meiborg
Who did Lakeside sell the most bundled services to in 2025?
A deposit, a signed purchase contract, and approval from the Financial Services Manager.
What is required to place a used truck on hold when a customer is financing?
Planned maintenance, engine and aftertreatment and extended vehicle coverage.
What is included in a complete bundle?
Dominance, Influence, Steadiness and Compliance
What are the personal behavior descriptors in IMPACT selling?
Diamond Logic
What is the name of the International truck multiplex electrical system?
Stay visible without becoming annoying while providing clear value.
What is the goal for the 60-day follow up cadence?
Complete and submit the online Trade Appraisal Request form.
What must a salesperson do to have the Recon Advisor perform a trade appraisal?
Shocks, brakes, wheels (F&R) air springs and HVAC.
What wear items can be bundled?
This was missed earlier in the process when a customer says your price is too high.
What is value?
This International engine was used for decades in the medium duty truck series.
What is the DT466?
This partner specializes in precision truck customization, designing and building truck solutions that meet customer's needs.
Who is UpfitWorks?
Price, detailed specs, mileage and year range, how the customer will pay, customer information, budget range, and the timeline for when the truck is needed.
What are the five pieces of information a Used Truck Manager needs before purchasing inventory for a customer?
Every customer.
Which customer should we target or propose bundles to?
What is the true motivation of change?
Ford Motor Company from 1994 to 2010.
Who was the largest purchaser of the International V8 engines for 16 years.
White
What color socks are not allowed in the new truck department?
Upload the appraisal details using the TruckPaper/Sandhills Trade Appraisal Tool or upload photos and the trade appraisal form to the F Drive, then email the Used Truck Manager that the appraisal is ready.
How does a sales person submit a trade appraisal on information to the Used Truck Manager?
Sales gateway, execution guide, service sales portal training, and sales and marketing resource center
What are planned maintenance resources OR where can I learn more about bundled services?