Learning to Communicate
Learning to Listen
Learning to Think Critically
Writing Effectively
Speaking Effectively
100

- The person who originates and sends a message

Sender

100

Focused, conscious, hearing activity 

Listening

100

What happens when your mind tries to make sense of what is happening

Thinking

100

How you communicate in your own personal way, through the words you choose, the order in which you place them, and their level of formality

Style

100

Speaking without presentation

Impromptu

200

- The receiver's response to the sender's message

Feedback

200

Takes place when the receiver is not listening closely

Competitive listening

200

The act of thinking seriously about the world around you

Reflection

200

the overly specific or technical language used by people within a specialty or cultural area

Jargon

200

Objects or displays that give emphasis to and illustrate your ideas

visual Aids

300

- The receiver's key characteristics such as age, race, gender, education level, status or role in the community

Audience Demographics

300

Genuine, two way communication

Active listening

300

The process of setting goals, considering your options, and choosing the one you think is best, given what you know

Decision making

300

Words, phrases or sentences that bridge gaps and help move the reader from one idea to another

Transitions

300

The purposeful use of your hands, arms, shoulders and head to reinforce what you are saying

gestures

400

- Turning a message into symbols that will have meaning to the receiver

Encoding

400

You ask specific questions to ensure you have understood the message

Clarifying

400

A way of thinking that seeks to build on facts and the conclusions you can draw from them

Logic

400

The subject receives the action or is acted upon

Passive voice

400

the ability to say words correctly

Pronunciation

500

- Anything that interferes with communication

Noise

500

Is a way to review progress in a conversation. You touch on the main ideas or conclusions, not on each individual point.

Summarizing

500

The foundation on which you build a logical conclusion

Premise

500

Refers to websites and applications on which members of an online community share messages, photos and other information

Social Media

500

The nervousness you feel when appearing in front of an audience

Stage fright