State Files
What series is 5700?
Disability
This link will advise you around the date a policyholder's claim will be finished
Claims estimator tool
What building do we work in ?
Paul S. Amos Campus (PSA)
What is the list of numbers we use to transfer policyholder's to the correct department ?
Quick Reference Extension List
What series is 70000 ?
Specified Health Event (SHE)
This link will take you to where we keep all of our products policy information, guidelines, memos, and more
State files
What department does Janet & Noah work in ?
Integrated Knowledge Solutions
What college is Janet's daughter going to ?
Alabama
What series is 78000 ?
Cancer
This link will help when you are assisting a policyholder with online services
New MyAflac Manual/ CSC MyAflac Document Self Service Support Manual
When was Aflac Japan founded ?
1974
What is Noah's favorite college football team ?
Alabama
A-40000
Hospital Indemnity
This link will help when a policyholder is not able to get documentation themselves, or if they need someone to speak on their behalf
Authorization to Release
Name 2 of the 3 founders of Aflac
John, Paul, & Bill
How many weeks are you in training for ?
7
A36000
Accident
We use this link when we have a system issue that needs to be reported
CSC Trouble Ticket
What year was Aflac established ?
Who is the best Trainer/TDC combo
Janet & Noah