Operations
Deadlines
Processes
Department
Responsibilities
100

Standard percentage of overtime expected. 

What is 10%?

100

This is the date that portfolio registers are received for QFRs?

What is the 20th?

100

Mail is processed by AFR within this amount of time after being received?

What is 48 hours?

100

This person is responsible for any Salesforce questions or issues.

Who is Meglyn?

100

This AFR team member submits repetitive invoices for payment.

Who is the Associate I (AP)?

200

The latest acceptable time to start work on a normal day.

What is 10am?

200
This is the deadline for 1099s.

What is January 31st?

200

This is required to set up a recurring invoice definition.

What is a default image?

200

This person is responsible for performance reviews.

Who is Brenda and Janet?

200

Payroll is submitted by this person.

Who is the manager?

300

Vacation requests and calendar notifications should be made how far in advance. 

What is as early as possible?

300

Client check requests should be handled within this amount of time.

What is 48 hours/2 business days?

300

This payment method should be used when payment is being pulled from the bank account/

What is automatic debit?

300

This person is responsible for overseeing AUM calculations.

Who is Amanda?

300

This role is responsible for setting up new entities in AgilLink.

Who is Associate II?

400

The service code used for this meeting. 

What is ADM - Administrative?

400

Bank recs are completed by this day each month.

What is the 15th?

400

New bank account openings are submitted where?

What is Account Service Manager (ASM)?

400

This person is responsible for overseeing 1099s.

Who is Brenda?

400

This role is responsible for generating bank recs.

What is the Associate I (AP)?

500

Staffing needs are determined by this. 

What is number of cumulative overtime hours worked by staff?

500

All client emails should be responded to within this amount of time.

What is 48 hours/2 business days? 

500

This reconciliation status is used to add a transaction to the wire sheet.

What is Sent to Fortigent?

500

This person is responsible for recruiting.

Who is Jessica and Julia?

500

This role is the client's main contact.

Who is the manager?