Watch & Jewellry
Do we offer in-store cleaning for fine jewellry?
No
Where is our Repair Centre located? (City & State)
Ontario, California
What is the timeframe for canvas: peeling and cracking?
5 Years
Which parts can we do in-store repair for a Po. Cles?
Hook & Chain, Slider
On a Neverfull, which part hold the body and the lining together?
Leather Binding
Where do we send our fine jewelry to be repaired?
Platinum unlimited inc Toronto
What is the year frame for PP exchange?
2013 - 2015
What is the timeframe for accessories?
1 year
Do we offer to change snap hooks and buttons instore?
No.
What are the arms called on sunglasses?
Temple
Where do we send our watch repairs to?
Time Central LTD
submit quotation
What is the timeframe for defective exchange for RTW and shoes?
1.5 year
How much does it cost to change nose pads?
free
What's the strap keeper that doesn't move called?
buckle strap keeper
How much does it cost to add links to a necklace?
First 4cm free 50$ per cm
How long is a products held instore before they are sent to abandonment
90 Days
What is a RO exchange?
an item that is compromised during the repair
Do we change rivets instore?
no
What are the parts needed to change a slider?
slider/puller/stopper
What are the 5 repair options for Connected Watches?
Battery Change, Overhaul, Crown, Push Button, Case & Screen
what is the necessary comments for a repair intake?
What is the timeframe for hardware tarnishing/peeling/breaking?
6 months
No because the fabric of the main zipper is tucked in
What are the two hardware pieces that hold the twist handles strap called ?
bridge