Agency Roles
This role focuses on renewals and maintaining client relationships.
What is an Account Manager (CSR)?
This type of agency sells insurance from more than one company.
What is an Independent Agency?
These professionals work with carriers to secure coverage for clients.
Who are Producers?
This type of carrier sells policies directly to consumers without agents.
What is a Direct Writer?
This phrase encourages you to admit when you need help.
What is “I Don’t Know”?
These professionals manage large accounts and require a high level of knowledge.
What is an Account Executive?
This type of agency sells insurance from only one company.
What is a Captive Agency?
This group provides underwriting guidelines and pricing for policies.
Who are Underwriters?
These carriers rely on independent agents to distribute their products.
What are Independent Carriers?
This tip suggests asking if your agency has this resource for guidance.
What is a Procedure Manual?
This role is responsible for hunting new business opportunities.
What is a Producer?
These organizations underwrite and issue policies directly to clients.
What are Insurance Carriers?
These individuals are external to the agency but critical for policy issuance and claims.
Who are Insurance Carriers?
This term refers to carriers that specialize in high-risk or unusual exposures.
What is the Excess & Surplus Market?
This advice reminds you that learning the industry takes time and effort.
What is Patience and Persistence?
This person often acts as the main point of contact for day-to-day client needs.
What is an Account Manager?
These specialized entities often handle underwriting authority on behalf of carriers.
What are Managing General Agents (MGAs)?
These relationships require clear communication to maintain trust and renewals.
Who are Clients?
These carriers are owned by policyholders and return profits as dividends.
What is a Mutual Insurance Company?
This tip recommends keeping this list current for quick access to key people.
What is an Important Contacts List?
This role often bridges communication between clients and underwriters for complex accounts.
What is an Account Executive?
These intermediaries work between retail agents and carriers, often for niche markets.
Who are Managing General Agents?
These entities often grant binding authority to agencies for certain lines of business.
Who are Managing General Agents?
These carriers are owned by shareholders and aim to generate profit.
What is a Stock Insurance Company?
This strategy helps you learn unfamiliar terms quickly and confidently.
What is “Learn the Lingo”?