Search & Exam (by the numbers)
Escrow Services
Support Services
Terminology
What's the Advantage?
100

66.20% of Agency Division searches are done by this group

What is NPS?

100

Lender requires a commercial transaction to be disbursed by the underwriter, who do you call?

Leslie A. Hudson

Escrow Operations Manager, Agency Solutions

Six Concourse Parkway, Suite 2150 Atlanta, GA 30328

Direct: 404.836.6370

Mobile: 770.656.6155

Email: lhudson@firstam.com

100

This growing product offering is $15 for Commercial and was recently on-boarded for an agent on FAST. 

What is Eagle Pro?
100
NPS
What is National Production Services?
100

It's also known as "the one source of truth".

200

As part of the his State of the Union address, President Trump mentioned a new Honda automotive plant, in this Gulf Coast state, which is going to be large First American commercial deal 

What is Alabama?

200

Agency Solutions Disbursement team will handle money for the following; Residential transactions, Commercial Transaction, Net Funding, and ________

What is Earnest Money only?

200

This new product reduces delivery steps and eliminates the need for a separate delivery team. Decreasing TAT by 4 hours and reducing cost by several Dollars a file.

What is ASP?
200
NRD
What is National Recording Desk?
200
Project Advantage refers to this solution.
What is banking?
300

We are developing a search solution and non-attorney search network for the first time in this Gulf Coast state

What is Louisiana?

300

Price for this specific service is $1500

What is a commercial disbursement/funding?

300

The team has completed 17366 of these tasks for our agents in the last 12 months at a now standard fee of $10 or $22.

What is Policy Typing Task?
300
MMP
What is Mortgage Modification Policy?
300
MMP, FIR and DIL are part of this solution.
What is default solutions?
400

Percentage of total searches, completed by NPS, that are for the Gulf Coast Region

What is 0%?

400

Today, each transaction must have this for the disbursement team to handle the money

What is a First American Title Insurance Policy?

400

The Agency Office that was the first to have the majority of their Customer Service emails responded to by a specialized offshore team.

What is Texas Agency?
400
FIR
What is Foreclosure Information Report?
400
This service will protect your customer from wire fraud.
What is disbursement services?
500

This state has the 4th largest search volume for the agency division

What is Tennessee?

500

This state is the first to utilize a large portion of the full brokerage model (leveraging disbursements, CD prep, recording, etc.)

What is Tennessee?

500

CT ASP Typing is in beta with this new process with a potential cost reduction of 50%. Fee Entry is next.

What is BOTS?
500
ASAP
What is All Systems All Policies/Platforms?
500
Part of the First American family, this group loves to take your money.
What is First American Trust?