Notes
EM
FL Team
Foreign Language
AA
Allotment Allert
LG
Lead Guest
B2B
Business to Business
CNXL
Cancel
CSI
Customer Satisfaction Incident
UPC
Unique Purchasing Card
Mercom
Merchant Commission
YCS
Yield Control System
PAX
Customer
TM/SDM
Technical Team
BNPL
Book Now Pay Later
AH
Account Holder
Inside Policy
No penalty applies when cancellation is performed.
AMD
Amended
SST
Specialized Support Team
BPG
Booking Price Guaranty
GU
General Urgency
Amendment
Alteration
LOS
Length of stay
AST
Assistance Support Team
GOG
Gesture of Goodwill
RRF
Refund Request Form
Absorbtion
Agoda Loss