AHA Huddle

AppleCare

100

$149

What is the cost of AppleCare Plus for the iPhone

200

60 Days

What is the number of days you have to purchase Apple Care Plus after the purchase

300

Apple>About this Mac>Service

Where can I buy AppleCare Plus on a Mac

400

checkcoverage.apple.com

Where can I check coverage for my Apple device

500

Find My Phone - Must be Enable

What is required to file a AppleCare Plus theft and loss claim

Mac Troubleshooting

100

This troubleshooting step resets

• Power, including the power button and power to the USB ports
• Battery and charging
• Fans and other thermal-management features
• Indicators or sensors such as status indicator lights (sleep status, battery charging status, and others), the sudden motion sensor, the ambient light sensor, and keyboard backlighting
• Behavior when opening and closing the lid of a notebook computer

What is SMC reset

200

HT201255

What is the article that shows Mac startup key combinations

300

HT201236

What is the article that lists Mac Keyboard Shortcuts

400

• Verifies your startup disk and attempts to repair directory issues, if needed.
• Loads only required kernel extensions.
• Prevents Startup Items and Login Items from opening automatically.
• Disables user-installed fonts.
• Deletes font caches, Kernel cache and other system cache files.

What is Safe Mode

500

Only on Macs with T2 Chip - where can you find the Activation Lock Status

What is - Apple menu> About this Mac> System Report >Activation Lock Status

iPhone/iPad

100

This is where you can go to check AppleCare coverage details of your iPhone.

What is Settings––>General––>About

200

Access commands by double or triple tapping the back of your iPhone

What is Back Tap

300

Open any photo, swipe up and you will see a new Caption field

What is Add Captions

400

NEW Powerful video-editing app that you can use to easily combine videos, photos, titles, and music into videos to share on social media.

What is the Clips App?

500

Add a bluetooth mouse

What is - Settings > Accessibility > Touch > AssistiveTouch > Devices > Bluetooth Devices

Apple

100

April 1, 1976

What is the date Apple was founded

200

147,000

What is - the number of employees currently working at Apple

300

https://support.apple.com/specs

What is - where to find the technical specs for all Apple Products

400

$22

What was the cost of an Apple Share the day it went public (12-12-80)

500

All promotional materials displayed the time 9:42AM when picturing an Apple product, up until 2010. This event caused the time to be changed to 9:41AM, which is now the current displayed time.

What is was the time of the release of the first iPad?

iCloud

100

6

What is the number of people that can be on the Family Share Plan

200

Amount of iCloud Storage space you need toshare it with the Family using Family sharing

What is 200 GB 

300

Minimum Mac OS which allows you to share iCloud Drive folders using a private link

What is macOS Catalina

400

When space is needed, it keeps files, photos and videos, Apple TV movies and shows, and email attachments in iCloud and makes them available on demand

What is Optimized Storage

500

This should always be done if you plan to change your phone number.

What is adding another trusted phone number?