Pivot Health
Advanced Health
One Care
Random
100

What Pivot plan offers a $10 copay for generic Tier 1 drugs? 

Pivot Deluxe

100

How many visits does the member have available for physician office visits on Plan 2?

7

100

Plan 500 office visit benefit amount and limit

$50/ 3 times per year

100

What does a person that is not the policy holder need in order to cancel a plan?

Power of Attorney 

200

What is the copay for the General Practice office visit on the Pivot Choice?

$30

200

What is the annual physical daily benefit amount available on Plan 1?

$100

200

Plan 750 outpatient surgery benefit amount and limit

$750/1 time per year

200

What is the name of the new telemedicine program?

Assurance Telecare

300

What is the emergency room deductible for the Pivot Economy plan?

$450

300

What is the annual physical daily benefit amount available on Plan 2?

$100

300

Plan 250 Loss of Speech and Hearing benefit

$10,000

300

Who does the member submit for reimbursement for the hospital allowance benefit? 

Alliance of Shared Health

400

When is the member entitled to receive benefits for sickness?

After 5 days following the effective date 

400

What is the Private Duty Nursing/Home Health care benefit available on Plan 2?

$100/day with a max of 5 days/CY

400

Is substance abuse covered on the One Care plans?

No

400

What plan replaced MEC?

Assure

500

What 3 states has a look back period of 1 year for pre-existing conditions? 

Indiana, Mississippi, and Texas

500

Who is the carrier? 

National Guardian Life Insurance Company (NGL)
500

What is the network for the Plan 500, 750, and 1000?

PHCS Limited Benefit Plan

500

What is the 5th item on the call flow for quality?

Knowledge