A patient asks to see a list of the pharmacy's cash prices. What should you do?
Tools>printing>Price board on demand
100
What is the name of the Third Party used in part 1 of this process?
Partial Fill
100
Where do you go to locate all of the procedures and Ahold policies?
confluence>EnterpriseRx>Ahold Documentation
200
What is the best way to identify generic substitutions without processing an rx?
price quote
200
I need to add a new compound, how do I begin?
Search product>show expanded search criteria>include only compound>search corporate>add compound
200
An adjudication exception indicates that a prescription is cannot be refilled for 18 more days. What should you do?
Profile it (14 days is the cutoff for Auto Resubmit)
200
Two labels print at Product Dispensing, one for the patient and one to file. (T/F)
False, two monographs print in verification
200
What is Dan Simkins' phone number?
412 689 1221
300
When will supply logix take affect?
2 days after go live
300
Which two cost bases need to be added when adding a product ?
CON
AWP
300
If a pharmacist says that they are not going to use promise time, what should you do?
Include it in your daily summary as a risk
300
I have a controlled substance partial fill. Do I need to capture the the driver's license by selecting Release from RTP for the partial?
No, only for the completion fill
300
What should you do if a pharmacy staff member from Ahold asks you to ask later
With in reason work with the pharmacy staff, however all schedule changes should be approved by Lisa Bidinger
400
You're receiving a pre-edit exception related to pricing, what is the issue and how is it resolved?
cost bases
400
What is Ahold standard compounding time?
1 minute
400
You're creating an order and the system is automatically removing an rx from the create order window, why is this happening and how do you fix it?
reactivate an inactivate prescriber
400
Which note type should be used to indicate the amount of the partial fill?
tx note
400
If you're unable to make it to your go live or if there are any issues while traveling, who should you contact?
Dan, Nemo, Janina
500
How do I know if an item is on my cut list?
Purchasing>Filter for All>Select Order>Order Qty 0 with no substitutions
500
There are two ways a compound can be priced. Explain both ways.
Priced as a whole or individual ingredients
500
While workers comp claims will convert from the legacy systems, if a new workers comp claim needs to be added how is this done?
patient profile>3rd Party tab>workers comp>add claim
500
Per the Ahold policy, on a completion fill it is acceptable to use Edit Third Party to change from partial fill Third Party to the patient's Third Party.
No, because they would not be able to do then accuracy scan for second part of the rx
500
What components must be included in the subject line when submitting the daily summary?