AI Fundamentals
What does AI Acumen mean?
Refers to a person’s understanding, awareness, and practical ability to work with artificial intelligence technologies. It’s similar to “business acumen,” but focused on AI. Someone with strong AI acumen is considered “AI literate”—not just familiar with buzzwords, but able to thoughtfully use, evaluate, and discuss AI in their work.
Describe one way generative AI can be used in your work or daily life.
Writing or summarizing emails
Creating images or graphics from text prompts
Generating marketing copy or social media posts
Drafting reports or articles
Brainstorming ideas for projects or content
Translating text between languages
Creating personalized learning materials
Writing code or helping debug programming issues
Generating meeting notes or summaries
Composing music or soundtracks
True or False: ClickUp is itself a large language model (LLM)
False: ClickUp is a productivity and collaboration platform that leverages LLMs (like those from OpenAI) for AI-powered features, but it is not an LLM itself.
True or False: Agentic AI can make decisions and take actions without constant human input.
True!
What does RAG stand for?
Retrieval Augmented Generation
What does “token” mean in the context of LLMs?
A piece of text processed by the model
Which type of AI is designed to understand and generate human language?
Natural Language Processing
Explain why “work context” gives ClickUp Brain an advantage over general-purpose LLMs like ChatGPT?
It enables ClickUp Brain to generate responses using real-time, workspace-specific data
What does it mean for an AI Agent to be “autonomous”?
It can operate and make decisions on its own without constant human guidance.
Define prompt engineering.
Prompt engineering means carefully designing the instructions or questions you give to an AI so it produces the best possible response.
True or False: A context window is the amount of information an AI model can consider at one time.
True!
Which of the following tasks can be performed by NLP AI? (Choose all that apply)
A) Sentiment analysis
B) Image recognition
C) Language translation
D) Text summarization
A) Sentiment analysis
C) Language translation
D) Text summarization
How does ClickUp mitigate bias?
Bias is mitigated by our underlying provider, OpenAI. OpenAI mitigates bias by analyzing large-scale interactions for bias patterns with strong privacy safeguards, ensuring consistent response quality regardless of user identity, and continuously refining its models.
How does agentic AI differ from traditional automation?
Agentic AI can plan, adapt, and make decisions based on changing conditions, while traditional automation follows fixed, pre-programmed rules.
What does “fine-tuning” an AI model mean?
Fine-tuning a model means taking an AI that’s already been trained and training it further on a smaller, specialized dataset so it performs better on specific tasks or topics.
True or False: Machine Learning is a subset of deep learning
False. Deep learning is a subset of machine learning.
Fill in the blank. A ________ model is trained to create new data, while a ________ model is trained to distinguish between different categories of data.
Generative; Discriminative
What does indexing in ClickUp mean?
Indexing is the process of organizing and cataloging all workspace data (tasks, docs, comments, etc.) so it can be quickly searched and retrieved.
List the five core steps an agentic AI system follows to complete a task.
Perceive, Interpret, Plan, Act, Learn.
Describe MCP
MCP standardizes how context and data are shared between different AI models and tools to enable more effective and interoperable workflows.
Explain the difference between model training and fine-tuning in the context of large language models (LLMs)?
You want to automatically detect and flag inappropriate images uploaded to your company’s platform. Which type of AI model should you use, and why?
Perceptive AI, because it is designed to interpret and analyze sensory data like images.
Identify 4 models that customers have access to within ClickUp (actively in production).
Why is it important for agentic AI to have the ability to “plan” rather than just “act”?
Planning allows the AI to break down complex goals into logical steps and choose the best sequence of actions, leading to more effective and efficient outcomes.
Define each of these terms: