Category 1: AI Basics
The meaning of the acronym "AI"
What is Article Intelligence?
A command or question you type into an AI system.
What is a prompt?
The first rule of prompt optimization.
What is "Be Specific"?
AI can quickly draft and improve these workplace communications.
What are emails?
Data privacy definition
This should always be protected when using AI at work.
AI learns these from large amounts of data.
What are patterns?
AI-generated information that sounds confident but is actually false
What is a hallucination?
This helps AI understand the situation behind your request.
What is providing context?
AI can convert meeting audio into these.
What are meeting minutes or summaries?
AI outputs should always undergo this before being used.
What is human review?
Approximately this percentage of companies have incorporated AI into the workplace.
What is 88%?
Software helpers embedded in platforms like Microsoft 365 and Google Workspace.
What are chatbots?
Creating a table is an example of specifying this.
What is the format?
AI can identify tasks, deadlines, and who is responsible for them.
What is action item extraction?
This risk occurs when people depend too much on AI without verification.
What is hardware/e-waste?
Administrative tasks rank highest for this workplace AI use case.
What is AI adoption/use in administrative work?
This type of AI creates new content such as text, images, and spreadsheets.
What is Generative AI?
You should tell AI this to make responses more appropriate and useful.
Who the audience is?
AI can extract information from invoices, PDFs, and these documents.
What are forms?
AI impacts the environment through energy use, water consumption, and this.
What is hardware/e-waste?
AI should be viewed as this, not a replacement.
What is a tool?
Act As + Task + Context + this.
What is Format?
Explain cybersecurity risks to employees with no technical background is an example of tailoring for this.
What is the audience?
AI can translate emails, memos, and forms into different languages.
What is multilingual support?
The presentation's Golden Rule.
What is "Never assume AI is 100% correct"?