Robots Are Stealing My Cart!
This technology lets machines learn from examples and make smart choices, just like humans do.
What is artificial intelligence?
These AI-powered helpers quickly answer customer questions 24/7 without needing a real person.
What are chatbots?
AI sorts shoppers into groups based on how they buy things, like frequent buyers vs. one-time visitors.
What is customer segmentation?
AI tracks and manages this so stores always have enough products on shelves and don't run out
What is inventory?
AI is no longer optional-it's a must-have for succeeding in this fast-changing business world of online buying and selling.
What is e-commerce?
On online stores, this feature shows you products you might like based on what you've looked at or bought before.
What are personalized product recommendations?
AI makes this part of helping customers better by replying faster and with fewer mistakes.
What is response time?
AI lets stores send ads only to people who are most likely to be interested, saving money and annoying fewer folks.
What is targeted marketing?
AI speeds up and organizes how products get from the warehouse to your door by improving this.
What is logistics?
This type of AI can think and decide things on its own, without constant human input.
What is agentic AI?
AI studies past shopping data to predict what customers will do next, like buying more items.
What is predictive analytics?
By using AI in customer support, companies can keep shoppers happy and coming back for more.
What is customer retention?
When AI guesses which products will become popular soon based on trends, it's doing this.
What is forecasting?
AI saves companies time by handling boring, repeated tasks that people used to do manually.
What is automation?
AI makes shopping online easier and more fun by creating this tailored experience just for you.
What is a personalized experience?
AI got a lot smarter in the early 2000s mostly because this-computers' ability to process info quickly-improved dramatically.
What is computing power?
AI tools that help customer service workers by suggesting the best replies during chats or calls.
What are agent-assist tools?
AI cuts down on wasted ad dollars by making this-how well ads reach the right people-much better.
What is marketing efficiency?
AI helps stop this annoying issue where a customer wants an item, but the store has none left.
What is a stockout?
Businesses use AI to cut down on this-tedious, time-consuming work that humans have to do by hand.
What is manual labor?
In the 1990s, this online giant was one of the first to use simple AI for suggesting products to shoppers.
What is Amazon?
This organized collection of info, like FAQs and product details, helps AI give accurate answers to common questions.
What is a knowledge base?
AI analyzes this huge collection of info about how people shop to figure out what they really want.
What is big data?
The whole process of packing your order and getting it to you becomes quicker and smarter thanks to AI.
What is order fulfillment?
The key message is that companies must start using AI right now to remain this in a crowded market.
What is competitive?