General AI
This is the term for the process where an AI model retrieves relevant information from an external knowledge base before generating a response — helping it stay accurate and grounded.
What is RAG (Retrieval-Augmented Generation)?
This Microsoft AI assistant is embedded across Microsoft 365 apps like Word, Teams, and Outlook, and is the company's primary productivity AI offering.
What is Microsoft Copilot?
Claude Enterprise billing typically includes a fixed per-user platform fee, with additional costs based on how many tokens are processed by prompts, responses, and automated workflows. This second component of Claude pricing is based on this type of billing.
What is consumption-based pricing?
Slack Enterprise Search improves AI relevance because it retrieves information across connected applications while preserving this critical enterprise security boundary.
What are user-level permissions?
This open-source standard introduced by Anthropic in 2024 allows AI models to seamlessly connect with external data, tools, and software systems.
What is MCP — or Model Context Protocol
A major enterprise limitation of Microsoft Copilot adoption is that many organizations still operate with fragmented collaboration across Teams, email, and files, reducing effectiveness due to this missing capability.
What is unified conversational workflow context?
This Enterprise AI platform typically offers customers greater cost predictability because it doesn't charge consumption based pricing on top of seat costs; only extra costs for optional API consumption
What is ChatGPT Enterprise?
A customer integrates Slack with CRM, ticketing, and knowledge base systems. Enterprise Search enables AI workflows by acting as this architectural capability across those systems.
What is a federated search layer?
Unlike a traditional search tool, tools like Glean use this type of AI-powered search that understands intent and meaning rather than just matching keywords
What is Semantic Search?
Google Gemini’s enterprise AI strength comes primarily from its integration into this productivity ecosystem and its native connection to this large-scale infrastructure layer.
What is Google Workspace and Google Cloud?
This agentic desktop AI assistant handles multi-step workflows, such as summarizing documents, drafting emails, and updating spreadsheets simultaneously, as well as plan and execute complex tasks (e.g., "Take all invoices in this folder, extract data, and create a summary report").
What is a Anthropic's Claude Cowork?
Announced at the March 31 event, this new Slackbot capability allows it to pull real-time information from outside the Salesforce ecosystem.
What is web search?
This is a modern, AI-driven development approach where you describe desired software functionality in plain English rather than writing manual code
What vibe coding?
Microsoft Copilot’s enterprise value is tightly coupled to customer adoption of this ecosystem, which acts as its primary data and identity backbone.
What is Microsoft 365 and Azure?
True or False; you can cap usage on Claude Enterprise to manage costs and control consumption
What is TRUE?
Starting April 7, 2026, Business+ users are limited to this many Slackbot messages per user per week before hitting a usage cap.
What is 15 messages per week?
An enterprise deploys multiple LLMs across departments with inconsistent prompts, inconsistent datasets, and overlapping workflows. This introduces this systemic architectural risk.
What is AI sprawl (or model sprawl)?
Microsoft Copilot adoption speed often depends on how mature and organized this enterprise content repository already is.
What is Sharepoint?
This is the list price cost for a single Glean license per user per month
What is $50?
(Minimum of 100 licenses + setup fees + optional AI / API costs)
Targeted for Q3 GA, this capability — announced March 31 — will enable Slackbot to call upon Agentforce and third-party agents to autonomously execute multi-step business tasks end-to-end.
What are Agent Orchestrations?