"While I have you..."
"Nothing is certain except death and taxes"
"Show me the money"
Hacking into the zone
Nancy Is Going Out
100

I submitted the paperwork 2 minutes ago. The deadline is today.

What is an Expedite?
100

All tax reporting is responsibility of the issuer. Cost Basis is not tracked.

What are Custody funds?

100

$250 per investment per account with a max of $500.

What is the AI Annual Custody Billing fee?

100

Session Manager.

What is Blue Zone?

100

What are the New Pend Times for 1st, 2nd,  and Final Status Message?

What is 2, 3, and 5 Business Days

200

"I have 12 accounts to review and update status".

Who is George Dai?

200

Tax Form that will display any taxable distributions of an AI (including custody funds).

What is the 1099R?

200

My account does no have sufficient cash to cover the AI fee. 

What is the AI Billing Account Designation form? 

200

Search by cusip name or SSID.

What is ITEM?

200

When an IA response is received (Updated Documents/Message, or TOT) and case is not resolved, how long should one pend the case for?

What is 10 Business Days, or the amount of time requested by the  received communication.

300

Zero balance, paperwork submitted today, incorrect POE, wrong LOA.

What are reasons not to expedite?
300

Schwab only tracks buys and sells and reports them in the 1099. Transfers and Journals would not carry basis.

What are One Source funds?

300

My client got charged $187.50

What are prorated charges? 

300
View incoming assets and security information.

What is TOIS?

300

When using the AI NIGO Messaging Tool, what Opening and Closing Should be used with the Status Message?

What is the suggested opening and closing reflected once the NIGO Message is selected

 

400

NO Release letter required.

What are TriState Pledged accounts?
400

Schwab will complete and file the 990T on behalf of the client on retirement accounts. 

What is a UBTI?

400

Peter, Jose, Kas.

Who handles the AI Billing Account Designation form?

400
Account summary, cash available to pay, buying power.

What is ASUM?

400

Provide the processing steps for both Participating and Non-Participating Firms when the case has returned to our AS AI after the 1st, 2nd, and Final Message have all been sent.

 

What is call the Advisory Firm, if LMOT Cancel Case, if TOT review with advisor and either pend 10 business days or send to operations if in good order.

500

Documents have been emailed to the team for review and process. Please reach out to the IA to notify this request will not be processed by the AI team, once IA is informed oktc.

What is a PCRA account where Schwab is listed on the registration? or What is a CSTB account?

500

Reports IRA contributions, rollovers, Roth conversions and RMDs to the IRS.

What is the 5498 form?

500

Contact your RM to discuss options.

What is I want to cover the fee for my client? or What is can you waive my fee?

500

"A"

What is system access for brokerage accounts in blue zone?

500

In the Newsletter under the NIGO Case Processing Updates Section the following was posted "myQ Tool has been updated reflecting New Templates for both Participating & Special Handling Firms:" Provide the updates.

 What is New NIGO Update, Cancel Case, & AI Outreach.