Flight Types
Air Passenger Rights
Classes, Entertainment, Jet Lag, Hand baggage
Low Cost and Traditional Airlines
General
100

What is a flight called that doesn't land until the final destination

Non-stop flight

100

Name two costs that have to be included in the final flight price?

 taxes, fees

100

Name five things that make first class travelling with LH so pleasant.

Valet parking service, 3 to 5 course menu, separate boarding, lounges, seats more comfortable, convert into beds, free newspapers/magazines, exclusive vines

100

Which famous Irish low cost carrier operates mainly from secondary airports?

Ryanair

100

Which Airport in the world has the most passengers?

Atlanta

200

What is a flight called that connects two different countries?

International Flight

200

Your flight is delayed for 2.5 hours. What does the airline have to do?

You get free drinks, meals, phone calls.

200

What is the advantage about the economy flex tariff?

change of flight, cancel flight free of charge, more miles credited

200

Why do LCCs not offer first and business classes?

they want to fit as many people as possible in the aircrafts

200

Hamburg Airport is the ???-th biggest Airport in Germany.

5

300

What is the name of the flight that has different airports for arrival and departure?

Open-jaw flight

300

Your flight is more than 5 hours delayed. What are your rights?

Reimbursement (including return trip to final destination) and compensation of a maximum of 600 EUR

300

Name three actions that can be taken to encounter jet lag on a westbound flight. (before,during or after the flight)

go to bed later than usual time arrival for noon time dates in the morning try to stay awake during the flight go to bed only after sundown at destination stay in the daylight as much as you can

300

Why do LCCs offer mainly one type of aircraft? (two reasons)

pilots and cabin crew can fly on every route, spare parts and maintenance cheaper

300

What is the worlds biggest airline? (no of passengers)

Delta Air Lines

400

What is a flight called that takes off and lands at regular times?

Scheduled Flight

400

Your flight is cancelled. What are your two main rights?

Reimbursement or alternative flight.

400
Dietary meals, vegetarian meals, meals for members of certain religions
What three main meals for special customers are offered on Lufthansa flights?
400
time between landing and taking off again. the shorter it is the more flights fit into one day
What is the turnaround time? Why is it so important for all airlines?
400

Germanwings LH Cityline Eurowings LH Cargo Austrian Swiss

Name three subsidiary companies of LH?

500

What is a flight within a country called?

Domestic Flight

500

You flew form HAM to FRA. Now your flight from FRA to CPT is overbooked. No one volunteers for staying. You are denied for boarding. The next flight leaves the next morning. What are your rights?

Reimbursement and return to HAM plus compensation of 125-600 EUR or alternative flight next morning and a compensation of 125-600 EUR. In addition costs for hotel room, transportation to hotel, meals, drinks, calls.

500
4 bags up to 32kg each
What is the baggage allowance of a LH first class traveller who has a Star Alliance Gold membership?
500
they want to fit as many flights as possible in one day new aircraft type high kerosine costs crew has to stay abroad - hotel costs
Why are there usually no long-haul flights from LCCs? (three reasons) (exception Norwegian - NYC, BKK)
500
Peking, Johannesburg, Singapur, Houston, Shanghai-Pudong, San Francisco und Miami
Name three routes on which the A380 is used by LH.