Airbnb's History
COVID-19 Challenges
Maslow's Hierarchy of Needs
Airbnb’s Response to COVID-19
Achievements
100

When was Airbnb founded?

2007

100

What percentage of Airbnb’s workforce was laid off in 2020?

25%

100

Which level of Maslow’s Hierarchy of Needs includes safety and financial stability?

Safety needs

100

What cleaning program did Airbnb introduce during the pandemic?

The "Enhanced Clean" program

100

In what year did Airbnb open its first European office?

2011

200

Who are the founders of Airbnb?

Brian Chesky, Joe Gebbia, Nathan Blecharczyk

200

What was one of the biggest concerns for guests during the pandemic?

Health, Safety and Cleanliness

200

At which level of Maslow’s hierarchy do individuals seek personal growth and self-fulfillment?

Self-actualization

200

How much was Airbnb’s relief fund for hosts?

$250 million

200

When did Airbnb introduce “Airbnb Experiences”?

2019

300

What was Airbnb’s original name?

Airbed & Breakfast

300

How did the pandemic affect Airbnb’s revenue in 2020?

Revenue dropped by 40%

300

How does Airbnb align with Maslow’s physiological needs?

By providing shelter (accommodations)

300

What shift in focus helped Airbnb during the pandemic?

A focus on local and longer-term stays

300

What was one of Airbnb’s achievements in 2014?

Hosting over 1 million guests

400

When did Airbnb expand internationally?

2011

400

What was the main challenge hosts faced during the pandemic?

Financial instability due to canceled bookings

400

What is the fourth level of Maslow’s Hierarchy?

Esteem Needs

400

How did the shift to local travel benefit Airbnb?

It allowed guests to travel safely and kept the platform active

400

How did Airbnb recognize employees’ contributions during the crisis?

Through transparent communication and public recognition.

500

How many guests had stayed in Airbnb properties by 2014?

Over 1 million

500

How did Airbnb’s focus on local travel help during the pandemic?

It allowed people to travel safely and helped sustain the platform

500

How many levels are there in Maslow’s Hierarchy of Needs?

Five

500

How did Airbnb’s introduction of virtual experiences help the company stay relevant during lockdowns?

It allowed hosts to continue earning money and guests to enjoy activities from home.

500

What specific employee support did Airbnb offer to those affected by the layoffs?

Access to career counseling, mental health support, and job search assistance.