VOA
Sales/VOC
Loyalty Accelerators
Learning
Miscellaneous
100

What dept had the highest LB percentage?

Hardware 98%

100

What are the store sales? HTD

Store - $9.1M (+3.9% vs plan)

Pro - $3.6M (+3.6% vs plan)

100

How many Pro Xtra sign ups? HTD

187 (+73% vs LY)

100

What is stores past due average hours?

4.3

100

How many Pro Certifications does the store have?

26

200

What was our stores LB score?

85%

200

What are the stores GET scores? HTD

Greet - 74.3%, Engage - 81.3%, Thank - 85.5%

200

How many commercial credit cards? HTD

16 (-52% vs LY)

200

How many Specialty past due VILTs are outstanding?

7 but they're all registered:)

200

Who is our top associate for Specialty sales? HTD

 Adolfo D70 $384,614

300

What was our stores ACI score?

89%

300

What are our Home Services Sales? HTD

$302,414 (+15% vs plan)

300

How many project loans? HTD

6 (goal is 10)

300
What is the stores percentage of completion for Q3 focus classes?

14%

300

What does the stores Succession Plan look like?

DS - 4, HC - 2, Specialists - 4

400

How many events has 7109 successfully completed YTD?

39

400

What is the stores LTSA score? HTD

88.8% (4th D204)

400

How many Leads and Measures? HTD

Leads 312 (-53) and Measures 29 (-5)

400

How many years of service at the store?

1775 years of service, 159 associates

500

Who are our oldest active associates?

Michael, Maria S, Peter - 34 years of service