Customer Population
Partners
Process
People
100

Someone who has lost their job due to their job being eliminated as a result of COVID and enrolled into WIOA?

Dislocated Worker

100

Where do we refer customers experiencing food insecurities?

Health & Human Services (HHS)

100

What is the database that all jobseekers and employers should be registered in?

Maryland Workforce Exchange (MWE)

100

If a business is having an issue with using MWE, who would you reach out to?

Aneta

200

Who gets priority of service within the American Job Centers?

Veterans

200

Where do we refer customers over the age of 55 that can use additional resources? 

Jewish Council of the Aging (JCA)

200

What does WIOA stand for?

Workforce Innovation & Opportunity Act

200

Who is the Labor Exchange Administrator of Montgomery County?

Barbara Ebel

300

Someone who lost their job and receiving unemployment? This is a question in MWE when completing the WP profile?

Claimant 

300

Where do you refer customers who are looking for assistance with obtaining their GED?

Montgomery College - Educational Opportunity Center (EOC)

Literacy Council

300

What database should customers 1st check when they have issues with unemployment?

BEACON

300

If you want to refer a customer to WIOA who would you reach out to?

Dana Williams

400

Someone aged 20 coming into the center and looking for assistance with placement, but do not want any trainings/credentials?

Adult

400

Where do we refer young adults experiencing homelessness looking to get career training in a residential setting? 

Job Corps

400

What may be a reason why a customer is unable to register for a workshop in MWE?

They do not have a active Wagner Peyser

400

Who checks the voicemail for the Wheaton & Germantown Center

Georgia

500

A 19 year old student currently enrolled in college looking for help to get a summer job?

Wagner Peyser

500

Where do we refer couples looking to participate in financial training together?

University of Maryland TOGETHER Program

500

What does RESEA stand for in terms of UI?

ReEmployment Services and Eligibility Assessment

500

Who is the Equal Employment Opportunity (EEO) Officer for WorkSource Montgomery?

Cynthia Grissom