CABINS
Which three properties have private outdoor pools?
Ridgcrest
Splashside
Pioneer Trail
Who is in charge for Onboardings?
Julie
Give 2 NEW CABINS names that starts with "W"
Whispering pines 2
Wellevate Lodge
what is a tool we can use to check internet connection?
Stayfi
Where can we find Maintenance Settings?
Ai profile
How Many Live Cabins we have as of Jan 16, 2024?
214 cabins
Who is Nicole Quijano
in charge of Purchasing
What is freezing in Fahrenheit?
32 degrees Fahrenheit
Do we provide exemption to emotional support animals for not pet-friendly cabins?
No
When do reps reach out to cabin owners?
Never, should ask the supervisor first.
Name 2 of Justin’s cabins
1. Lazy Bear Lodge
2.Cozy Bear Lodge
3. Rocky Top Lodge
Name our Silos
Carol
Violet
Based on our current team, who is our most tenured team mate?
Shaw
What’s the benchmark for creating a lost and claim ticket?
($100/sentimental/safety)
How much is our percentage limit for price difference in moving guest?
10%
Name John B’s 2 cabins
1. Bear Essentials Lodge
2. Bear Tracks Lodge
who is the assigned cleaner for Wilderness Cove
Buddy
what is the earliest time to check in early?
1pm
True or false, we file Airbnb and VRBO refunds on Track.
False:
Who caters Carpenter Bee Treatment for FBL?
Terminex
What’s the name of the cabin whose abbreviation is: TOTS, UBC, TLAG, ATC?
1.TOTS - Top of the summit lodge
2. UBC - Uncle Bucks Cabin
3. TLAG - The Lodge at Glades
4. ATC - Above the clouds
who is Carol's partner?
Kelsey
Avalon Mist
Bearadise Lodge
Bella Casa
Bearly Behaving
Your Smoky Mountain
Bearadise
Somewhere With You
Firefly Hideaway
Miss Ellie's Heavenly View
Applewood Lodge
Elk horn Lodge
Sweet Retreat
See you Again Chateau
Hickory Manor Hideaway
High Expectation
Red Fox Retreat
Heaven Horizon HIdeaway
Whispering Pines
Family Tradition
True or false: It’s no problem to move a guest from Shane’s property to Justin’s bc it’s the same property management company.
False
What is Dr. Cools name?
Tony