SFDC
The note type that a CCA is responsible for reading
What is Customer Service?
The function key to copy
What is F6?
The key strokes used to enter a Cpak/PPK
What is slash & dash (/-)?
The color of the backorder indicator when some, but not all of the material are available
What is Yellow?
Instructions on how to add an existing credit card to an order
What is SFKA 3836?
One or both are required for the customer to receive an order confirmation
What is a fax or email address?
The only place to view freight charges
What is the Order Summary?
Paks that begin with AS7XXX
What is a sister pak?
The T-Code to check material availability in all DC's
What is Z8CV_INVENTORY?
The link to the backorder report
What is SFKA 4682?
The name for account # 965
Who is Birmingham Outpatient?
The icon to enter a note on an order
What is the Scroll Icon?
The ItCa to disassociate an add-after from a BOM
What is Y8GF?
When blank, this field indicates a backorder for standalone products
What is ATP (Available to Promise)?
Instructions on how to clear my browsing history from Google Chrome
What is SFKA 2924?
The account record type used by customer service
What is a Commercial Account?
The only place the warehouse can see text
What is the line level?
These BOM's cannot be disassociated from and do not require /- at order entry
What is an MPI/SPCK?
Inventory that has been set aside and requires permission to pull
What are Reserves?
The email template to open a WFM ticket
What is SFKA 2962?
Territory Field Force code RB (meaning)
What is a Wavelight Manager?
The function key to access a list of existing credit cards
What is F4?
The customer service cut-off time for BOM's under 250lbs shipping from Elkridge
What is 3:15pm CST?
This field indicates the exact quantity on backorder and is in selling units
What is Open Quantity?
Instructions and link to open a ticket for CSTS
What is SFKA 2907?