Take your business with you. Make outbound calls and your business caller ID will show to the recipient.
What is Mobile App?
100
Quickly dial your most frequently called contacts.
What is Speed Dial?
100
Allow Administrator to manager Group & User features for the entire business and individual users.
What is "My Account" web portal?
100
It rings and equals the number of telephone numbers a customer needs working at the business location.
What is a Station Line?
100
Ideal for basic call capabilities, ideal for common areas, and low-call volume desktop use.
What is the Polycom 331 Soundpoint phone?
200
Customers will automatically be transferred from line to line until someone answers or have all lines ring at the same time or go to voice mail.
What is Hunt Group?
200
Customers can leave a message when you cannot answer the phone.
What is voicemail?
200
Alert customers of the latest and greatest the business has to offer by recording greetings auto attendant, and after hour messages.
What is Voice Mail Portal?
200
Three services provided at the account level for every BDV customer. Three virtual call-in numbers.
What are Feature numbers?
200
Perfect solution where a loud and clear speaker phone is required.
What is Polycom SoundStation 5000 (Conference Phone)?
300
Customers can self select who they need to talk to. E.g., for sales press 1, service press 2, billing press 3. Record special instructions and greetings for after hours.
What is Auto Attendant?
300
Multiple devices ring when you receive an incoming call.
What is Simultaneous Ring?
300
Customers can access webinars and simple instructions for BDV.
What is BDV Product Instructions (Biz digital voice support)?
300
Available 7 days a week: 7am to 12am EST.
What is the Business Digital Support Center?
300
Ideal for small business owners who want to protect and extend their investment in existing analog telephones.
What is an ATA?
400
Visual Voice Mail and Voicemail to Email. Includes Voicemail, Message Waiting Indicator and Notification and Voice Mail to Email options.
What is Unified Messaging?
400
Alerts your to a second caller, choose to answer or stay on the original call.
What is Call Waiting w/Call Waiting ID?
400
Control of features. Shows call history, Voice Mail and individual feature management as where to forward calls and instructions to download the Mobile App.
What is "My Phone" End User?
400
Go Mobile. Work from anywhere and still use your office phone number. Dial out/receive calls on your laptop or tablet using your business number.
What is Desktop Client?
400
Allows remote real-time signaling to Verizon for troubleshooting any issues you may encounter. Included at no additional cost.
What is PacketSmart Network Analyzer?
500
Someone can answer calls on your behalf and allow multiple phones to take inbound calls or dial out on behalf of another user.
What is Shared Call Appearance?
500
See whose calling right on the IP phone display, Mobile App, or Desktop Client.
Calls prior to arrival. Installs HSI or Fios data. Installs PacketSmart. Unpack and installs IP Equipment. Provides Voice Mail access number and set up instructions.
What is the Technician role?
500
Customers looking for a premium business grade, high-call-volume phone with large color screen and additional soft keys.