Select Pay
What is the set up fee for an intra installment plan?
1% set up fee
Can the cardholder/co borrower activate the supplementary card?
No
What cards have full reimbursement and or 50% discount on the first year annual fee?
MasterCard Aero and MasterCard Gold
What is the cash back allocation for the MasterCard Gold?
4% cash back at gas stations, supermarkets
2% drug stores
1% on all other purchases
What is the Annual Fee ?
$78,500
What is the select pay interest rate?
18% local
12% usd
What is the process to delete or edit an AP?
Under the primary cardholder CIF click Maintenance, Associated Party. All the existing associated parties will be displayed at the top. Then click edit or delete as needed.
What is the start and end date for Q1 welcome bonuses campaign on new credit cards?
November 1, 2021 - January 31, 2022
What is the rewards earned on the Visa AA?
Earn 1 mile for every $1usd spent
There is a 50% discount of annual membership fee yearly. True or False
False
On for the first year
Why won’t a customer see an installment plan they accepted on their account the same day they accepted it?
It could take 2-3 business days for the intra installment plan to be displayed
How can a supplementary cardholder collect the primary cardholder’s card?
The primary makes request using third party process as per BSPM.
Up to how many months can it take for customers to receive the bonus after the card has been opened on IAP?
Up to 5 months
The Aero Platinum MasterCard scotia points can be redeemed for cash back.
True or False
True
Can be redeemed for both cash back and travel
What is the welcome bonus for Amex cards.
50,000 points when USD $5000 spend in first 3 months
Can all cardholders convert credit card transactions into an intra installment plan?
No only the primary cardholder
If an AP/Supplementary cardholder is also a customer of the bank, has both CIF/AP profile, where will the card be displayed in IBP?
Under E Teller menu under supplementary cardholder profile. The supp card can also be found under the primary cardholder’s E teller profile.
How many cycles/months does a customer have to spend the required amount to qualify for the spend bonus?
3
Customers who take a new visa classic card don’t pay any annual fees ever.
True or False
False
Annual fee is waived in the first year and can be waived if average $30k monthly is spent or cumulative amount of $360k for the year
Amex cards are dual currency. True or False
True
List 3 eligiblity criteria for intra installment plan.
1.Are only available on accounts in good standing
2. Transactions must be at least usd$250
3. Can only be set up by primary cardholder
4. Must be within the same statement period in which the transaction was posted to the credit card
Only requests with full name, telephone number and date of birth will be actioned by CSU . True or False
False
Full address is needed too.
What is welcome bonus for MasterCard Gold?
$7500 first year fee reimbursement if spent criterion is met.
USD $20 if spent criterion is met
USD $10 if 1 or more supplementary card is added
Business Exec AA MC allows for customers to earn 1 mile for every $1USD spent with a yearly CAP of 150,000.
True or False
True
What are the rewards earn rate for Amex cards?
5 points per us$1 for travel purchases made through Scotia rewards app
4 points per us$1 on transit (Uber)
2 points per us$1 for all other travel purchases
1 point per us$1 everywhere else