Prepaid
What is the connection fee for prepaid?
$10
What is rebellion used for?
prepaid
What are the 3 ID verifications we can use?
A1 work visa, green card, drivers license
Who is p360 through?
Assurant
How do you complete T-Mobile inventory
on the timo2 go to full inventory count, scan all sim cards, in store stock and demos.
Samsung A16 on us with ____ in service?
$150
What is tapestry used for?
bill pays, troubleshooting
what is device wizard used for?
transfers
How much is p360 A month for an Iphone 17?
$18
How do you activate a customers device that was ordered?
Magenta welcome, open account, line details, swip left on the line, choose change sim, verify IMEI, save.
What is the difference between connect and regular prepaid?
connect has limited data
regular is unlimited everything
what is magentaU used for?
training
what is quick ticket used for?
troubleshooting and system features
what is the requirement of the screen protector replacement? And how many replacements do you get?
The device must remain active on p360.
unlimited
How do you port a customers phone number on the REMO
MAgenta welcome, open account, line details, swipe left on line, choose change SISMIS, add number customer wants to keep, enter acc number and transfer pin, validate and save, then go back and hit select lines, choose the line to be activated with new number and hit apply.
What plan must the $100 off iphone se(3rd) gen must be on to qualify?
$60 unlimited plus
what is magenta pulse used for?
promos, 5g coverage map
What is fetch used for?
its like chat gtp, Q&A
t-life app
If a customer has an EC of 1,000 and they want 2 iphone 17 pro maxs, can they proceed?
Yes, huge down payment
List the 3 connect plans and how much data comes with each.
$15- 5GB data
$25 - 8GB data
$35 - 12GB data
what system do we use to fulfill an HSI?
Tapestry hint ship to
What is TIMO 2 used for?
Inventory
How many claims per year can you do for lost/stolen devices?
5
How much is the fee for an in store bill payment
$5