Authentication
This document is used to verify the client can conduct account maintenance.
What is the business resolution?
This Acadia provides information on overall authentication for all of the care center.
What is MAN-2196?
This system is used to process debit card spending limit increases/decreases.
What is Bluezone?
This process is completed when a client is asking for a courtesy refund for other fees.
What is the using the general ledger?
Stop payments.
What is $35?
True or False: You can click successful match in UD before pulling up the business resolution and/or signature card.
What is false?
This Acadia is sued to provide guidance on phone calls being placed on hold.
What is PRO-7607?
This system is used to identify and create stop payments for recurring debit card charges?
What is Visa Online?
This process is used to send a OTP to the client if they are wanting to complete account maintenance.
What is HRA (high risk authentication)?
ACH.
What is $15/month?
Besides verifying the BR or SC what is an important part of authentication.
What is reading the CIF comments?
This Acadia provides information about deposit hold and why they are placed on hold.
What is PRO-8181?
This system is used to check if a wire was received and who the wire is from.
What is WPI?
This process is consisting of sending a message stating, "Please respond to this message to confirm that you are calling Business Care at the Care Center".
What is verifying a Truist teammate?
Zelle.
What is 1% up to $15?
True or False: You may proceed with assisting the client if you have not read the CIF comments.
What is false?
This Acadia shows a table that you can utilize to see if you need to high risk for a particular process.
What is PRO-8181?
This system shows the client is either authenticated or not.
What is Unified Desktop?
This process consists of the client of stepping into a branch for enrollment.
What is setting up Wire/ACH?
OD/RI Fee.
What is $36?
This document shows what process needs higher authentication when completing a process.
What is the High-Risk Transaction Table?
This Acadia tell you what information you can and cannot disclose with the client.
What is PRO-6378?
This system is sued to check adjustment letters that clients have received regarding corrections that have taken place on their account.
What is Document Direct?
This is an additional process is needed when a client states that they had a bill pay payment that was sent out but the payee never received.
What is creating a case in PartnerCare?
Easy Imaging
What is $5?