Show:
Making Consumer Decisions
Consumer Rights & Responsibilities
Protecting Consumers
Protecting Consumers
Protecting Consumers
100
A person who selects, purchases, uses, and disposes of goods and services
What is a consumer
100
The right to be informed, the right to choose, the right to safety, and the right to be heard
What are consumer rights
100
Groups and individuals who work to protect, inform, and defend consumers
What are consumer advocates
100
A company that is allowed to operate without competition
What is a legal monopoly
100
A group of laws that regulate commercial business transactions
What is The Uniform Commercial Code
200
Plainly labeled, unadvertised products that are sold at lower prices than brand name goods
What are generic products
200
The legal responsibility that manufacturers have to make a safe product
What is product liability
200
The USDA inspects food and indicates the level of quality by applying this to products
What is a grade label
200
The act of charging more than one price for the same product or service in different markets or to different customers
What is price discrimination
200
Requires that manufacturers truthfully list all ingredients and raw materials used in production
What is The Fair Packaging and Labeling Act
300
Comparing the prices and the characteristics of competing brands or stores
What is comparison shopping
300
A sales tactic in which buyers are tempted by an advertised bargain but are then persuaded to buy a more expensive item instead
What is bait-and-switch
300
An order to take back and repair or replace a product with defective parts
What is a recall
300
A promise or guarantee given to a customer that a product will meet certain standards
What is a warranty
300
A guarantee about the quality of goods or services
What is a full warranty
400
A sale that offers a special buy on a new product or a product that is in season
What is a promotional sale
400
A refusal to buy goods and service
What is a boycott
400
A law that covers those who give credit that requires them to reveal all the terms and conditions of their credit agreements
What is the Consumer Credit Protection Act
400
Protects consumers from false and misleading advertising
What are Truth-in-Advertising Laws
400
Regulate the rates charges by electric, gas, and water companies
What are State Public Utilities Commissions
500
Advertised products that sell at a loss to bring customers into a store
What is a loss leader
500
The process of preserving, protecting, and planning management of resources
What is conservation
500
A nonprofit organization that collects information on local businesses and handles complaints
What is the Better Business Bureau
500
Regulates the labeling and safety of food, drugs, cosmetics, dietary supplements
What is The Food and Drug Administration FDA
500
Oversees the safety of products such as toys, cribs, power tools, electronics, and furniture
What is The Consumer Product Safety Commission