Abbreviations
Collecting Demos
Red Flags
Test Calls
100

NAL

What is Nurse Advice Line?

100

Member Facility, first thing I ask for.

What is your Member ID#?

100

Jaw pain

What is Chest Pain?

100

Patient Name

What is Anonymous Member (Anon Anon)?

200

HTN

What is Hyper-Tension?

200

Asking for an address during Triage intake


What is your current physical Address...?

200

Suspected from a snake or scorpion

What is Bites?

200

Are you the right person to answer questions on...?

What is YES? 

300

PCP

What is Primary Care Physician?

300

Accurately documenting Phone #

What is repeating phone#?

300

Change in fetal movement

What is Pregnancy Concerns?

300

True/False = We get caller's Callback #

What is False? 

-No need to collect their information

400

Rx

What is Prescription?

400

Asking for Patient's Name

What is the Patients 1st and last name in spelling?

400

Relay call

What is Priority Criteria?

400

Test calls are a RF under

What is Priority Criteria? 

500

UTI

What is Urinary Tract Infection?

500

Where to look up the Patient in CS

What is Details?

500

Heaviness in arm or leg

What is Weakness?

500

Note in Presenting Problem:

What is Test Call?