Job Scenerios
What would you do if a customer can't find something?
help them find it
What skills would be required to be a cashier?
friendly, good at counting money, be able to know where things are to inform customers, give change to the customer
You should set an ___________ every night so that you make it to work on time.
Alarm
Do you have to disclose your disability to an employer?
No, it is up to you if you would like to disclose your disability. You have to decide for yourself if you want to share your disability.
What can I say to greet the customer
Hi
Hello
Welcome
What do you do if a customer asks you a question and you can't answer it?
find someone who can answer the question (another co-worker, manager/supervisor)
What skills would be required to be a custodian?
skilled in vacuuming, cleaning, mopping, good at following directions, good at working independently
Name TWO things that could be distractions in the workplace.
Phone, MacBook, drama, personal problems, coworkers, workplace conflicts
What is a job you think you would be good at? Why?
answers will vary.
What can I say if I am late to work?
I'm sorry for being late
It won't happen again
What should you do if you see someone trying to steal something?
Report them to the supervisor/manager, get help to address the problem
What skills would be required to be a cook?
able to cook, cut, have math skills, know cooking tools
You have to be at work at 8:00 am and there is a lot of snow on the roads. What should you do?
Leave earlier than usual.
Name 3 restaurants in your community.
answers will vary.
What can I say if I need help at work?
Can you help me?
Can you show me?
What should you do if you see a customer fall or get hurt?
make sure they are okay, report it to your supervisor, call 911 if necessary
DAILY DOUBLE!!!
What skills would be required to be a grocery bagger?
friendly, pay attention to the items that are being out into the bags (cold, fragile, chemicals/cleaners, etc.)
Name THREE things you should always do for hygiene before you go to work.
Shower, brush teeth, deodorant, wash/brush hair
How do you respond to an angry customer?
Stay calm, remain professional, listen to the customer's concern, try to solve the problem, get your supervisor
What can I say if I am feeling sick at work?
I am feeling sick
I need to go home
I am not feeling well-can I leave?
What should you do if your boss is upset with you?
discuss it with them, listen, apologize, and try to do better
What skills should you have to work in a warehouse or stocking shelves?
Know where items belong in the store, knowledgeable about inventory, how to package and ship
When should you let your employer know if you are going to be late or absent?
ASAP - As Soon As Possible
Tell me about a time you used teamwork on the job.
answers will vary
What can you say if a customer is complaining?
I will get my boss
How can I help?