Basic
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Google Home Premium Standard
This acts as the speaker inside a house.
Chime
The wireless connection used by the Nest Thermostats to be online.
Wi-Fi
The devices that act like switches for customers to control the temperature at home
Thermostat
This is an indicator that the account is Verified
Green Shield Icon
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Google Home Premium Advanced
What is the alternative name of Nest Doorbell Wired (1st gen)?
Nest Hello
The icon that will show up on the Nest Thermostat that indicates the customer is saving consumption
Leaf
The temperature that the customer wants to achieve in a given area
Target Temperature
This is where we document the interaction
Case Notes
Nest, Google Store, Google Play, Google One, and Google Home Agents are called what?
Internal Partner Teams
What Peripheral of a Doorbell system does the electric current travel to first?
Button
The feature of Nest Learning Thermostat allows you so save consumption when it your are away from home
Nest Away
The mode that the customer should be in to make the room warmer.
Heating Mode
This card contains the Parent Case, Customer Journey and Customer's Information
Overview
ADT, Tata Play, AT&T, and SafeStreets are called what?
External Partner Teams
How long is the USB cable that's included with the Nest Cam IQ Outdoor?
25 ft or 7.5 meters
The most sold Nest Learning Thermostat color
Stainless Steel
The present reading of the thermostat in a given area.
Ambient Temperature
This can be seen under Interaction History Card where it contains all auto-generated emails by Google forwarded to the customer's email address
Product Email
We use thi to raise or lower voltages and currents
Transformer
What is the voltage requirement for a Nest Hello?
16 - 24V AC 10 VA
“I’m going to sue you.” is one of the examples of a trigger words or examples of customer language to be considered as?
Legal
The unit of temperature commonly used in Europe.
Centigrade
We use this card to track the attributes of the case. The fields on this card are required before you can close the case
Issue Card