How do I get a Food Locker?
JBU has assigned lockers please contact Miss Sheena.
ISB has assigned lockers please contact Jazmin.
Anything moldy or that produces any smell will be thrown out each Sunday.
Are youth allowed to recycle ?
Unfortunately, youth are not allowed to go through trash nor store recyclables in property.
What's the expected timeline in the programs?
120 Days
NAME THAT STAFF: they can help teach you how to help you problem solve throughout a though situation, offer advice based on their own personal experiences.
PEER SUPPORT: ZYSHAWN, JAZMIN, ANTWONNE
What is the Pulse for Good Kiosk?
We have a new form of survey through San Diego housing commission. Everyone that goes into the office please make sure you fill out the survey. It is next to the front of the entry door. This will ensure that the program can continue to do a great job serving our TAY.
Are what time are the dorms closed?
11 am. You have a 15-minute grace period. ISB youth in their dorms at 11:15 am will be reported to a case manager for a write-up!
What time is food served?
Breakfast 8:30 am to 10 am
Lunch
12:30 pm to 2:00pm
Dinner
6:00 pm to 8:00 pm
Who does any repairs e.g fix the light, toilet or broken window?
Mariano
NAME THAT STAFF: They can help you get connected to housing, find a therapist, and provide you with community resources so you can be involved in things like school and support groups.
CASE MANAGER: Miss Sheena, Gilda, Carlos, Unique
How many youth are enrolled in USA?
68 in our downtown location 150 in total
What time is curfew?
11:00 pm
Curfew is everyday .
Curfew is expected even during holidays.
You can earn one curfew pass ask your Case Managers about the incentive program.
When is the next holiday?
Monday, February 17th Presidents Day staff will be limited.
Who does curfew report every night ?
Jazmin and Antwonne! (Please make sure you are on your beds at 11 if you are in the bathroom you might not get counted)
NAME THAT STAFF: They keep you safe in the building, and help you if there is a problem when no program staff is present.
SECURITY: Moyses, BJ, Sammy, and night staff!
What is our Incentive Program?
Rise & Shine Initiative Program
Sherry to talk about ISB.
Sheena to talk about JBU.
When do they remove all clothing from the laundry Room ?
Saturdays at 11 am
Are you allowed to take food outside of the cafeteria?
However if you take food inside the dorms it will result in a write up.
This includes report by security if caught in Camera.
Who drives you to DMV, Probation Appointments, or the Doctor?
Sammy and Jazmin (Please give your case managers time for driving requests as not all times are available and must at least take 24 hours)
NAME THAT STAFF: they help you identify the areas in your life that you are having difficulty with and help you get back to performing those day to day occupations.
OCCUPATIONAL THERAPY: Arielle & OT Interns!
What is United Voices?
United Voices is a youth-led council that meet to talk about programs within the building and are brought up to program managers attention. More info to come.
What time are the gym and rec room open?
Everyday from 5-10pm Clients must clean every-night.
Please ensure that there is no food. If this pattern continues the rec room will be closed by end of month.
What are the computer lab rules?
The computer lab is for productivity-purposes only.
No food or drinks allowed.
No inappropriate behavior.
Jerry to give more details.
How often should you make your bed?
Every day by 11:15 am!
See Sherry or Miss Sheena for info on the Rise & Shine Initiative Program
NAME THAT STAFF: She helps you in trade school program
DIRECTOR OF TRADE SCHOOL DEVELOPMENT: Lauren & new team member Bloom (Intro time)
What to do if you are sick?
If someone is feeling sick or experiencing flu-like symptoms, they should inform program staff immediately.
- Anyone showing symptoms is required to wear a mask. If they need a mask, they can request one from staff.
- Everyone should keep their spaces clean, wash their hands frequently, and use hand sanitizer to help prevent the spread of illness.